Illinois State Tech Alerts

MetroNet Users accessing Office 365 Services

Incident Report for Illinois State University

Resolved

This incident has been resolved.

Posted Apr 09, 2021 - 08:22 CDT

Identified

The Technology Support Center has received reports that Metronet customers may be experiencing Office 365 connectivity issues. Potential workarounds including using mobile/cellular data to access Office 365 services.

If you are a MetroNet customer experiencing issues accessing other ISU services, or are not a MetroNet customer and having issues accessing Office 365 services, please contact the Technology Support Center.

Posted Apr 07, 2021 - 15:20 CDT

This incident affected: Microsoft 365 (Email, OneDrive, & Other Apps).