Illinois State Tech Alerts

All Systems Operational

Campus Solutions Operational
Canvas Operational
Cognos Reporting Operational
Confluence Operational
Credit Card Payment Processing Operational
Help.IllinoisState.edu Operational
Housing and Dining Portal Operational
iPeople Operational
My.IllinoisState.edu Operational
Network Connectivity Operational
Network Drives & File Storage Operational
Microsoft 365 (Email, OneDrive, & Other Apps) Operational
Phishing Notifications Operational
Redbird Card Operational
ServiceNow Operational
Telephone and Voice Operational
ULID Account Management Operational
uPrint Student Printing Operational
Other IT Services Operational
IT Unit Notifications Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Campus Solutions Census Day Data Lockdown Aug 31, 2026 11:00 - Sep 1, 2026 08:00 CDT

Advisors will be unable to make changes to Student Program/Plan details during the maintenance window.

This affects only Advisors, only this page, and only the ability to make changes. All other aspects of the system should remain up and fully operational.

Start Time - Monday, August 31, 11:00 AM

End Time - Tuesday, September 1, 8:00 AM

Workarounds - No workarounds will be available.
Posted on Aug 21, 2026 - 13:21 CDT

LabStats Maintenance Sep 2, 2026 10:00-12:00 CDT

LabStats web portal access and reporting will be temporarily unavailable during the maintenance window. Endpoint client data collected during this window is expected to sync after the host reboots.

Start Time - Wednesday, September 2, 10:00 AM

End Time - Wednesday, September 2, 12:00 PM

Workarounds - No workaround will be available.
Posted on Aug 25, 2026 - 10:00 CDT

ConfigMgr Environment Migration Sep 8, 2026 11:30-15:30 CDT

The ConfigMgr environment will be migrated to a new infrastructure platform. During this time, the management console will be offline, preventing administrators from performing standard tasks such as PXE-imaging new devices and deploying software. Additionally, Software Center will be unavailable for installing software and updates on endpoints.

Start Time - Tuesday, September 8, 11:30 AM

End Time - Tuesday, September 8, 3:30 PM

Workarounds - No workarounds will be available.
Posted on Aug 27, 2026 - 13:35 CDT
Aug 28, 2026
Resolved - Campus Network Partial Outage
Resolved - Wired, wireless and VOIP network services have been fully restored to all affected buildings including Hancock Stadium and Redbird Arena.

Start Time - Friday, August 28, 9:45 AM

End Time - Friday, August 28, 11:55 AM
Aug 28, 12:08 CDT
Update - Network services have been fully restored in the following buildings:
• Kaufmann Football Building
• Nelson Smith Building
Aug 28, 11:25 CDT
Update - Network services have been fully restored in the following building:
• Multicultural Center

The Kaufmann Football Building is also included in this impact and is without network services at this time.
Aug 28, 11:02 CDT
Update - Network services have been fully restored in the following buildings:
• Horton Field House
• Student Accounts Building
• Turner Hall
Aug 28, 10:56 CDT
Update - Administrators have confirmed the issue has been identified and resolved, and services are starting to come back online.
An update will be posted once all services are fully restored.

Turner Hall is also included in list of impacted locations but is reported online at this time.
Aug 28, 10:27 CDT
Identified - The following buildings are without Internet service at this time. This include wired, wireless and VOIP phone services. Administrators are actively working to restore service.

• Redbird Arena
• Hancock Stadium
• Nelson Smith Building
• Horton Field House
• Multicultural Center
• Student Accounts Building

Start Time - Friday, August 28, 9:45 AM

Workarounds - No workarounds are currently available.
Aug 28, 10:05 CDT
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 04:00 CDT
Scheduled - Network maintenance is scheduled for Friday, August 28th, 4 AM to 5 AM. All connected devices in the following buildings will experience about a 15-minute outage:

• State Farm Hall of Business
• Old Union
• Office of Residential Life
• S. University Parking Garage
• Center for Performing Arts
• Williams Hall
• Williams Hall Annex
• Center for Visual Arts
• Centennial West
• Centennial East
• University High School
• Campus Recreation Operations
• Marian Kneer Softball Stadium
• Soccer Press Box
• John Green Building
• Bill Waller Parking Services Building
• 711 N Main (Nite Ride)
• University Residence
• Golf Course Pro Shop
• Golf Team Hitting Facility
• Alumni Center
• Duffy Bass Field
• Daily Vidette Building
• Ropp Agriculture Building
• Hudelson Building
• Carter Harris Physical Plant Office
• Carter Harris Physical Plant Shop
• Campus Services Building (Grounds)
• Redbird Adventure Center
• Classroom Building #2 (Weaver's)
• Athletics Indoor Practice Facility
• ORL Laundry Building
• 604 N. Adelaide St. (Firehouse)
• Administrative Building #1
• Activity & Recreation Center
• MFA Studio (Eastland Mall)
• Ewing Manor
• Golf Course Maintenance Shed
• Horticulture Center
• Uptown Station Gallery
• Warehouse 1
• Warehouse 2

Start Time - Friday, August 28, 4:00 AM

End Time - Friday, August 28, 5:00 AM

Workarounds - No workarounds will be available.
Aug 26, 08:54 CDT
Aug 27, 2026
SQL Server Database Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 18:00 CDT
Scheduled - Standard patch maintenance will be performed on a SQL Server database server. The following applications and services will experience a short outage and possible degraded performance during the planned database maintenance period:

• AT Report Server
• Call Data Records
• Facilities iServiceDesk
• Facilities Management Condition Assessment website
• Facilities Management Small Scale Drawings
• Schlage
• Various Campus Solutions Interface ESB jobs
• Velocity
• Work Order Cost Reports

Start Time - Thursday, August 27, 6:00 PM

End Time - Thursday, August 27, 8:00 PM

Workarounds - No workarounds will be available.
Aug 26, 09:03 CDT
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 18:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 CDT
Scheduled - Network maintenance is scheduled for Thursday, August 27th, from 5 PM to 6 PM. During the maintenance window, internet and digital phone service will remain available. However, some analog phone services will be unavailable, and some VPN tunnels may drop and require reconnection. Other users may notice a brief service interruption.

Start Time - Thursday, August 27, 5:00 PM

End Time - Thursday, August 27, 6:00 PM

Workarounds - No workarounds will be available.
Aug 26, 08:47 CDT
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 04:00 CDT
Scheduled - Network maintenance is scheduled for Thursday, August 27th, 4 AM to 5 AM. All connected devices in the following buildings will experience about a 15-minute outage:

• Fell Hall
• Cook Hall
• Edwards Hall
• Degarmo Hall
• South Campus Power Plant
• Hovey Hall
• Schroeder Hall
• Heating Plant
• Student Services Building
• 211 N. University (ROTC)
• Bone Student Center
• Bowling & Billiards Center
• Milner Library
• 305 N. School (Sustainability)
• 302 N. Normal (Risk Management)
• MCN Simulation Center
• ISU Farm
• Bradley University - Morgan Hall (WCBU)
• MCN Springfield
• College of Engineering

Start Time - Thursday, August 27, 4:00 AM

End Time - Thursday, August 27, 5:00 AM

Workarounds - No workarounds will be available.
Aug 26, 08:42 CDT
Aug 26, 2026
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:00 CDT
Scheduled - Network maintenance is scheduled for Wednesday, August 26th, from 5 PM to 6 PM. During the maintenance window, internet and digital phone service will remain available. However, some analog phone services will be unavailable, and some VPN tunnels may drop and require reconnection. Other users may notice a brief service interruption.

Start Time - Wednesday, August 26, 5:00 PM

End Time - Wednesday, August 26, 6:00 PM

Workarounds - No workarounds will be available.
Aug 25, 15:54 CDT
Listserv Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 17:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 16:50 CDT
Scheduled - All Listerv services will be unavailable during the following maintenance window:

Start Time - Wednesday, August 26, 4:50 PM

End Time - Wednesday, August 26, 5:50 PM

Workarounds - No workarounds will be available.
Aug 26, 08:28 CDT
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 04:00 CDT
Scheduled - Network maintenance is scheduled for Wednesday, August 26th, 4 AM to 5 AM. All connected devices in the following buildings will experience about a 15-minute outage:

• Julian Hall
• Science Lab Building
• Center for Civic Engagement
• Stevenson Hall
• Moultan Hall
• College Place Uptown
• Felmley Hall of Science
• Felmley Science Annex
• Redbird Spirit Shop
• CEFCU Arena
• Student Fitness Center and McCormick Hall
• Hancock Stadium
• Nelson Smith Building
• Kauffman Football Building
• Horton Fieldhouse
• Fairchild Hall
• Rachel Cooper
• Multicultural Center
• Student Accounts Building
• Honors Program Building
• Center for Math, Science and Technology
• Thomas Metcalf School
• Turner Hall
• 308 Kingsley St.

Start Time - Wednesday, August 26, 4:00 AM

End Time - Wednesday, August 26, 5:00 AM

Workarounds - No workarounds will be available.
Aug 25, 15:42 CDT
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 CDT
Scheduled - Network maintenance is scheduled for Tuesday, August 25th, from 11 PM to 12 AM. Due to the redundant nature of the system, no outages or degradations are expected.

Start Time - Tuesday, August 25, 11:00 PM

End Time - Tuesday, August 25, 12:00 AM

Workarounds - No workarounds will be available.
Aug 25, 15:19 CDT
Aug 25, 2026
Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 19:00 CDT
Scheduled - Network maintenance is scheduled for Tuesday, August 25th, from 7 PM to 9 PM. Due to the redundant nature of the system, no outages or degradations are expected.

Start Time - Tuesday, August 25, 7:00 PM

End Time - Tuesday, August 25, 9:00 PM

Workarounds - No workarounds will be available.
Aug 25, 14:49 CDT
Listserv Portal Unavailable
Resolved - Administrators identified the source of the impact and restored service.

End Time - Tuesday, August 25th at 5:30 PM
Aug 25, 17:39 CDT
Identified - The Listserv portal at https://listserv.ilstu.edu/ is unavailable.

Start Time - (First reported), Tuesday, August 25th at 5:00 PM

Workarounds - No workarounds are currently available.
Aug 25, 17:06 CDT
Aug 24, 2026
Resolved - ISU Mobile App Performance Degraded
Resolved - This incident has been resolved.
Aug 24, 12:12 CDT
Monitoring - Users may have experienced slow loading times or difficulty opening the ISU Mobile App this morning. This was due to an external vendor infrastructure issue (Modo Labs). The vendor has applied a fix, and normal functionality has been restored.

Start Time - Monday, August 24, 8:54 AM

End Time - Monday, August 24, 10:02 AM
Aug 24, 10:15 CDT
ISU Mobile App - Class Schedule Unavailable
Resolved - This incident has been resolved.
Aug 24, 08:26 CDT
Update - Students have verified they can see their class schedules in the ISU Mobile App. Administrators are reviewing logs and will continue to monitor for recurrence of impact.

End Time - Monday, August 24th, 6:56 AM (Last Reported Incident)
Aug 24, 08:25 CDT
Update - The most recent report was this morning, Monday, at 6:56 AM. No reports of incidents in the past 45 minutes. Administrators have been contacted, and the Technology Support Center is monitoring for additional impact reports.

We have received confirmation that students can view their class schedules on the My.Illinoisstate.edu portal.
Aug 24, 07:47 CDT
Identified - Students have reported being unable to view their class schedules in the ISU Mobile app.

Start Time - Sunday, August 23th, 7:00 PM (First Reported)

Workarounds - No workarounds are currently available.
Aug 24, 07:26 CDT
Aug 23, 2026
Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 CDT
Scheduled - Campus Solutions will be unavailable during the maintenance window. Impacted services will include:

• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly on the My.IllinoisState portal

Start Time - Friday, August 21, 5:00 PM

End Time - Sunday, August 23, 1:00 PM

Workarounds - No workarounds will be available.
Aug 14, 13:33 CDT
Aug 22, 2026
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Aug 22, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 CDT
Scheduled - iPeople/HCM services will be unavailable for all or part of the maintenance window due to PeopleSoft maintenance. Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Friday, August 21, 5:00 PM

End Time - Saturday, August 22, 1:00 PM

Workarounds - No workaround will be available.
Aug 14, 14:08 CDT
Aug 21, 2026
Confluence Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 08:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:30 CDT
Scheduled - Help.IllinoisState.edu knowledge articles and Confluence will be unavailable during the maintenance period.

Start Time - Friday, August 21st, 7:00 AM

End Time - Friday, August 21st, 8:30 AM

Workarounds - No workarounds will be available.
Aug 21, 07:19 CDT
Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
Resolved - Ansible Application Outage
Resolved - The Ansible application, which enables the password and MFA reset processes, among others, was unavailable. Administrators restored the service.

Start Time - Tuesday, August 18, 1:51 PM

End Time - Tuesday, August 18, 2:18 PM
Aug 18, 13:30 CDT
Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026
Campus VPN Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 CDT
Scheduled - The campus VPN will be undergoing necessary maintenance during the following scheduled timeframe. No service interruptions are expected.

Start Time - Friday, August 14, 5:00 PM

End Time - Friday, August 14, 6:00 PM

Workarounds - No workarounds will be available.
Aug 13, 12:26 CDT
Resolved - U.Commerce Outage
Resolved - The vendor has resolved the U.Commerce login issue.

Start Time - Friday, August 14, 8:28 AM

End Time - Friday, August 14, 10:31 AM
Aug 14, 11:46 CDT
Investigating - The vendor has reported a login issue affecting access to U.Commerce. Users cannot log in to run reports, process refunds, or make changes to their uStores. As part of U.Commerce, the Payment Gateway is unavailable, and users cannot run reports. Employees with Bill+Payment access cannot log in to run reports or review records.

The vendor is working to restore service.

Start Time - Friday, August 14, 8:28 AM

Workarounds - No workarounds are currently available.
Aug 14, 08:48 CDT
Colleague Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 06:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 CDT
Scheduled - Colleague will be unavailable during the maintenance window. Users should contact their normal support channels after maintenance has concluded for any issues.

Start Time - Friday, August 14, 5:00 AM

End Time - Friday, August 14, 6:30 AM

Workarounds - No workarounds will be available.
Aug 11, 08:38 CDT
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