Current Alerts

No Alerts

No alerts have been reported at this time

If you are experiencing problems, you can contact the Technology Support Center in one of the following ways:

Upcoming Alerts

Upcoming System Alert

System Alert

Reggienet Maintenance

Who is Impacted: Students, faculty, and staff.

What is Impacted: ReggieNet will be undergoing maintenance. During the maintenance window, performance may be slower than usual.

Start Time: Sunday, March 24, 5:00 AM CDT 

End Time: Sunday, March 24, 6:00 AM CDT 

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

Global Payments Credit Card Terminal Maintenance

Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.

Start Time: Monday, March 25, 2:00 AM CDT

End Time: Monday, March 25, 6:00 AM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

Global Payments Credit Card Terminal Maintenance

Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.

Start Time: Tuesday, March 26, 7:00 AM CDT

End Time: Tuesday, March 26, 3:00 PM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

Global Payments Backup Gateway Maintenance

Who is Impacted: Users attempting to process credit card transactions via credit card terminals.

What is Impacted: While no impact is expected, customers who are active during the maintenance window and who are targeting the backup Gateway may experience brief communication disruptions as updates are applied, which may impact the ability to process transactions via credit card terminals.

Start Time: Wednesday, March 27, 3:00 AM CDT

End Time: Wednesday, March 27, 6:00 AM CDT

Workarounds: There are no workarounds available.

Upcoming System Alert

System Alert

Global Payments Credit Card Terminal Maintenance

Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.

Start Time: Tuesday, April 2, 1:00 AM CDT

End Time: Tuesday, April 2, 6:00 AM CDT

Workarounds: No workarounds will be available.

Expired Alerts

Expired Phishing Alert

Phishing Alert

Phishing: Apply Today, Start This Week!!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

From: ISU, User <ISUuser@ilstu.edu>

Subject: Apply Today, Start This Week!!!

Amazing job offer. flexible and earn big. <click here for details>

Expired System Alert

System Alert

Global Payments Credit Card Terminal Maintenance

Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.   

Start Time: Wednesday, March 20, 1:00 AM CDT

End Time: Wednesday, March 20, 6:00 AM CDT

Workarounds: No workarounds will be available.