Get webhook notifications whenever Illinois State University creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - Users off-campus attempting to access files sent via SendTo are prompted with single sign-on vs. the documented login process. Administrators are working to resolve this issue.
Start Time - Tuesday, June 8, 9:40 AM
Jun 12, 2026 - 13:46 CDT
Campus Solutions
Operational
Canvas
Operational
Cognos Reporting
Operational
Confluence
Operational
Credit Card Payment Processing
Operational
Help.IllinoisState.edu
Operational
Housing and Dining Portal
Operational
iPeople
Operational
My.IllinoisState.edu
Operational
Network Connectivity
Operational
Network Drives & File Storage
Operational
Microsoft 365 (Email, OneDrive, & Other Apps)
Operational
Phishing Notifications
Operational
Redbird Card
Operational
ServiceNow
Operational
Telephone and Voice
Operational
ULID Account Management
Operational
uPrint Student Printing
Operational
Other IT Services
Degraded Performance
IT Unit Notifications
Operational
College of Applied Science and Technology
Operational
Resolved -
Phone service has been restored to the impacted devices.
Actual Start Time - Thursday, June 11, evening
End Time - Monday, June 15, 9:18 AM
Jun 15, 10:11 CDT
Identified -
A limited number of devices (less than 150) across campus are currently without phone service. Administrators are working to restore service. Updates will be communicated as additional information becomes available.
Start Time - Monday, June 15, 8:45 AM
Workarounds - No workarounds are available.
Jun 15, 09:20 CDT
End Time - Friday, June 11, 9:33 AM
Jun 12, 09:38 CDT
Identified -
The ISU homepage (www.illinioisstate.edu) is displaying an expired emergency alert. As a result, navigating the site from the homepage is not possible. ISU websites are unaffected as this only affects the homepage. Administrators are working to resolve the issue.
Resolved -
Microsoft reported the impact has been resolved.
End Time - Thursday, June 11, 5:15 PM
Jun 11, 17:27 CDT
Update -
Users may be able to log into email using https://outlook.cloud.microsoft/mail/ after completing the authentication process.
Jun 11, 17:09 CDT
Identified -
Users are unable to log in to https://office365.ilstu.edu/. Administrators are aware and working with the vendor to resolve the issue. Users currently logged into Microsoft applications do not appear to be impacted.
Start Time - Thursday, June 11, 4:04 PM
Workarounds - No workarounds are available.
Jun 11, 16:25 CDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 17:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 16:30 CDT
Scheduled -
The following remote sites may experience a disruption of network services during the scheduled maintenance window. Disrupted network services include wired, wireless and VOIP phone use.
• Lexington Farm • Warehouse 1 and 2 • Ewing Manor • Uptown Galleries • AB 1 • Horticulture Center • DCFS Simulation Training Lab
Start Time - Monday, June 8, 4:30 PM
End Time - Monday, June 8, 5:00 PM
Workarounds - No workarounds will be available.
Jun 3, 16:00 CDT
Resolved -
Watermark Faculty Success (formerly Digital Measures Activity Insight) was inaccessible due to the retirement of the URL/address. The updated URL provided by the vendor is https://login.watermarkinsights.com/connect/illinoisstate.
ISU knowledge articles have been updated to reflect this new URL. Faculty should update any bookmarks with the updated URL.
Start Time - Monday, June 8, 9:08 AM
End Time - Monday, June 8, 10:58 AM
Workarounds - No workarounds are currently available.
Jun 8, 11:05 CDT
Identified -
Watermark Faculty Success (formerly Digital Measures Activity Insight) is unavailable at this time. Those attempting to access the site are met with an error.
Start Time - Monday, June 8, 9:08 AM
Workarounds - No workarounds are currently available.
Jun 8, 10:30 CDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 23:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 21:00 CDT
Scheduled -
The Secure Student Health Portal (https://isuhealth.illinoisstate.edu) will be inaccessible to students during the following maintenance period.
Start Time - Thursday, June 4, 9:00 PM
End Time - Thursday, June 4, 11:30 PM
Workarounds - No workarounds will be available.
Jun 3, 12:34 CDT