No alerts have been reported at this time
If you are experiencing problems, you can contact the Technology Support Center in one of the following ways:
- Call (309) 438-4357
- Email supportcenter@illinoisstate.edu
- Submit your issue on the IT Help Portal
If you are experiencing problems, you can contact the Technology Support Center in one of the following ways:
System Alert
Who is Impacted: Students, faculty, and staff.
What is Impacted: ReggieNet will be undergoing maintenance. During the maintenance window, performance may be slower than usual.
Start Time: Sunday, March 24, 5:00 AM CDT
End Time: Sunday, March 24, 6:00 AM CDT
Workarounds: No workarounds will be available.
System Alert
Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.
What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.
Start Time: Monday, March 25, 2:00 AM CDT
End Time: Monday, March 25, 6:00 AM CDT
Workarounds: No workarounds will be available.
System Alert
Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.
What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.
Start Time: Tuesday, March 26, 7:00 AM CDT
End Time: Tuesday, March 26, 3:00 PM CDT
Workarounds: No workarounds will be available.
System Alert
Who is Impacted: Users of System Center Configuration Manager (SCCM).
What is Impacted: The SCCM system will be unavailable during the maintenance window.
Start Time: Tuesday, March 26, 7:00 PM CDT
End Time: Tuesday, March 26, 11:00 PM CDT
Workarounds: No workarounds are available.
System Alert
Who is Impacted: Faculty, Staff, and Students
What is Impacted: During the maintenance window Campus Solutions (CS.IllinoisState.edu) will be mostly unavailable.
Start Time: Wednesday, March 27, 1:00 AM CDT
End Time: Wednesday, March 27, 9:00 AM CDT
Workarounds: There are no workarounds available.
System Alert
Who is Impacted: Users attempting to process credit card transactions via credit card terminals.
What is Impacted: While no impact is expected, customers who are active during the maintenance window and who are targeting the backup Gateway may experience brief communication disruptions as updates are applied, which may impact the ability to process transactions via credit card terminals.
Start Time: Wednesday, March 27, 3:00 AM CDT
End Time: Wednesday, March 27, 6:00 AM CDT
Workarounds: There are no workarounds available.
System Alert
Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.
What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.
Start Time: Tuesday, April 2, 1:00 AM CDT
End Time: Tuesday, April 2, 6:00 AM CDT
Workarounds: No workarounds will be available.
Phishing Alert
The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.
Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.
For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.
From: ISU, User <ISUuser@ilstu.edu>
Subject: Apply Today, Start This Week!!!
Amazing job offer. flexible and earn big. <click here for details>
System Alert
Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.
What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.
Start Time: Wednesday, March 20, 1:00 AM CDT
End Time: Wednesday, March 20, 6:00 AM CDT
Workarounds: No workarounds will be available.