Illinois State Tech Alerts

All Systems Operational

Campus Solutions Operational
Canvas Operational
Cognos Reporting Operational
Confluence Operational
Credit Card Payment Processing Operational
Help.IllinoisState.edu Operational
Housing and Dining Portal Operational
iPeople Operational
My.IllinoisState.edu Operational
Network Connectivity Operational
Network Drives & File Storage Operational
Microsoft 365 (Email, OneDrive, & Other Apps) Operational
Phishing Notifications Operational
Redbird Card Operational
ServiceNow Operational
Telephone and Voice Operational
ULID Account Management Operational
uPrint Student Printing Operational
Other IT Services Operational
IT Unit Notifications Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IBM Cognos Maintenance Mar 4, 2026 18:00-19:00 CST

Cognos will be unavailable during the maintenance window.

Start Time - Wednesday, March 4, 5:00 PM

End Time - Wednesday, March 4, 6:00 PM

Workarounds - No workarounds will be available.
Posted on Mar 02, 2026 - 14:48 CST

SendTo Maintenance Mar 5, 2026 17:30-17:55 CST

SendTo.IllinoisState.edu secure file sharing service will be unavailable during the maintenance window.

Start Time - Thursday, March 5, 5:30 PM

End Time - Thursday, March 5, 5:55 PM

Workarounds - No workarounds are currently available.
Posted on Mar 03, 2026 - 10:32 CST

MS Configuration Manager Maintenance Mar 10, 2026 16:30-23:30 CDT

Microsoft Configuration Manager (ConfigMgr) performance will be degraded during the maintenance window.

Start Time - Tuesday, March 10, 4:30 PM

End Time - Tuesday, March 10, 11:30 PM

Workarounds - No workarounds will be available.
Posted on Mar 02, 2026 - 10:43 CST
Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Feb 27, 08:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST
Scheduled - Students, faculty, and staff will be unable to access Campus Solutions during the following maintenance. Impacted services include the following via My.IllinoisState.edu as well as the ISU mobile app:

• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly

Start Time - Friday, February 27, 12:00 AM

End Time - Friday, February 27, 8:00 AM

Workarounds - No workarounds will be available.
Feb 20, 14:54 CST
Feb 26, 2026

No incidents reported.

Feb 25, 2026
SQL Server Database Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 CST
Scheduled - Standard patch maintenance will be performed on a SQL Server database server. The following applications and services will experience a short outage and possible degraded performance during the planned database maintenance period:

AT Report Server
Call Data Records
Facilities iServiceDesk
Facilities Management Condition Assessment website
Facilities Management Small Scale Drawings
Schlage
Various Campus Solutions Interface ESB jobs
Velocity
Work Order Cost Reports

Start Time - Wednesday, February 25, 6:00 PM

End Time - Wednesday, February 25, 8:00 PM

Workarounds - No workarounds will be available.
Feb 25, 11:55 CST
Resolved - Device Login/O365 Error
Resolved - This incident has been resolved.
Feb 25, 13:38 CST
Monitoring - Administrators have confirmed this issue has been resolved. Rebooting your workstation is recommended for users who may still be experiencing the issue. Contact the Technology Support Center if further assistance is required.

Actual Start Time - Monday, February 24, 5:30 PM

End Time - Tuesday, February 25, 8:43 AM
Feb 25, 09:01 CST
Identified - Some faculty & staff may experience an error when trying to log into their university provided laptop/desktop computer. Additionally, those that can log in may experience an error attempting to access their O365 desktop applications.

Administrators are working to resolve the issue.

Start Time - Tuesday, February 25, 6:30 AM

Workarounds - O365 web applications are available from alternate device/browser via My.IllinoisState.edu or Office365.IllinoisState.edu.
Feb 25, 08:35 CST
Resolved - TouchNet Emails Performance Degraded
Resolved - Administrators have confirmed with the vendor that email confirmations and notifications are working.

Start Time - Wednesday, February 11, 1:52 PM

End Time - Wednesday, February 25, 9:04 AM
Feb 25, 13:38 CST
Update - Touchnet Bill+Payment (Student and Authorized Login) - students and authorized users may not be able to log in, receive password reset emails, or receive resetting account notifications.
Feb 12, 12:02 CST
Identified - When payments are made where an email confirmation is expected, such as uStore & uPay, students and staff may not receive the confirmation email. Blocked emails will not be delivered again. Administrators and the vendor are actively working to resolve the problem.

Start Time - Wednesday, February 11, 1:52 PM

Workarounds - No workaround are available.
Feb 12, 11:17 CST
Feb 24, 2026

No incidents reported.

Feb 23, 2026
iPeople & Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 00:00 CST
Scheduled - iPeople and Campus Solutions search services (Menu Search and Class Search) will be offline during the following maintenance window:

Start Time - Monday, February 23, 12:00 AM

End Time - Monday, February 23, 7:00 AM

Workarounds - No workaround will be available.
Feb 11, 10:54 CST
Feb 22, 2026
Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 13:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:00 CST
Scheduled - Campus Solutions (Student Center, Faculty Center) will be unavailable during the following maintenance window:

Start Time - Friday, February 20, 5:00 PM

End Time - Sunday, February 22, 1:00 PM

Workarounds - No workaround will be available.
Feb 11, 10:54 CST
Feb 21, 2026
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 13:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:01 CST
Scheduled - iPeople will be unavailable during the following maintenance window:

Start Time - Friday, February 20, 5:00 PM

End Time - Saturday, February 21, 1:00 PM

Workarounds - No workaround will be available.
Feb 11, 10:53 CST
LabStats Maintenance
Completed - The scheduled maintenance has been completed.
Feb 21, 09:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 CST
Scheduled - The LabStats web manager dashboard will be unavailable during the maintenance window. Data will continue to be collected, but check-ins to the server will be queued until the upgrade is complete and the check-in service is restored.

Start Time - Friday, February 20, 9:00 AM

End Time - Saturday, February 21, 9:00 AM

Workarounds - No workaround will be available.
Feb 12, 13:40 CST
Feb 20, 2026
Resolved - Qualtrics Partial Outage
Resolved - This incident has been resolved.
Feb 20, 08:20 CST
Monitoring - Qualtrics content is now showing for users.

Start Time - Sunday, February 15, 7:45 PM

End Time - Monday, February 16, 8:32 AM
Feb 16, 08:51 CST
Identified - Users are able to login to Qualtrics, but are finding their content/surveys are missing. Administrators are working to resolve the issue.

Start Time - Sunday, February 15, 7:45 PM

Workarounds - No workarounds are currently available.
Feb 16, 08:04 CST
Feb 19, 2026
Confluence/Help.IllinoisState.edu Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:30 CST
Scheduled - Confluence, including Help.IllinoisState.edu, will be unavailable during the following emergency maintenance window:

Start Time - Thursday, February 19, 2:30 PM

End Time - Thursday, February 19, 4:00 PM

Workarounds - No workarounds will be available.
Feb 19, 14:05 CST
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 CST
Scheduled - iPeople will be unavailable during the following maintenance window:

Start Time - Thursday, February 19, 12:00 AM

End Time - Thursday, February 19, 7:00 AM

Workarounds - No workaround will be available.
Feb 11, 10:53 CST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage