Illinois State University Status

Illinois State Tech Alerts

All Systems Operational

Campus Solutions Operational

Canvas Operational

Cherwell ITSM Operational

Cognos Reporting Operational

Credit Card Payment Processing Operational

Help.IllinoisState.edu Operational

Housing and Dining Portal Operational

iPeople Operational

My.IllinoisState.edu Operational

Network Connectivity Operational

Network Drives & File Storage Operational

Office 365 (Email, OneDrive, & Other Apps) Operational

Phishing Notifications Operational

Redbird Card Operational

Telephone and Voice Operational

ULID Account Management Operational

uPrint Student Printing Operational

Other IT Services Operational

IT Unit Notifications Operational

College of Applied Science and Technology Operational

College of Arts and Sciences Operational

College of Business Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Microsoft Configuration Manager (ConfigMgr) Maintenance Feb 18, 2025 19:30-23:00 CST

Microsoft Configuration Manager (ConfigMgr) will be unavailable during the maintenance window.

Start Time - Tuesday, February 18, 7:30 PM

End Time - Tuesday, February 18, 11:00 PM

Workarounds - No workarounds will be available.
Posted on Feb 10, 2025 - 15:26 CST

iPeople Maintenance Feb 26, 2025 17:00 - Feb 27, 2025 12:00 CST

Users won't be able to log in during the maintenance window and will be disconnected. Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Wednesday, February 26, 5:00 PM

End Time - Thursday, February 27, 12:00 PM

Workarounds - No workarounds will be available.
Posted on Feb 12, 2025 - 10:29 CST

Past Incidents

Feb 17, 2025

No incidents reported today.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

Baseball Press Box Network Maintenance

Completed - The scheduled maintenance has been completed.
Feb 14, 11:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 09:30 CST

Scheduled - All network services (wired, wireless, VoIP) will be unavailable for the duration of the maintenance window.

Start Time - Friday, February 14, 9:30 AM

End Time - Friday, February 14, 11:30 AM

Workarounds - No workarounds will be available.
Feb 13, 08:46 CST

Feb 13, 2025

Resolved - Kuali Build Performance Degraded

Resolved - The vendor has confirmed this issue has been resolved and performance has been restored.

Start Time - Thursday, February 13, 12:49 PM

End Time - Thursday, February 13, 1:46 PM
Feb 13, 14:35 CST

Identified - The Kuali vendor is investigating intermittent performance issues with the Kuali platform. ISU users have reported unavailability and errors when attempting to access the Kuali environment.

Start Time - Thursday, February 13, 12:49 PM

Workarounds - No workarounds are currently available.
Feb 13, 13:01 CST

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

Wireless Network Maintenance

Completed - The scheduled maintenance has been completed.
Feb 9, 12:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 07:00 CST

Scheduled - Guests of the University attempting to create new Guest Wireless Accounts on campus will be unable to do so during the maintenance window. While no impact is expected, wireless authentication to ISUnet and ISUnet-StartHere may be degraded during the maintenance window.

Start Time - Sunday, February 9, 7:00 AM

End Time - Sunday, February 9, 12:00 PM

Workarounds - No workarounds will be available.
Feb 4, 14:15 CST

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

SQL Server Database Maintenance

Completed - The scheduled maintenance has been completed.
Feb 4, 20:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 18:00 CST

Scheduled - Standard patch maintenance will be performed on a SQL Server database server. The following applications and services will experience a short outage and possible degraded performance during the planned database maintenance period:
• Archibus
• AT Report Server
• Call Data Records
• Facilities iServiceDesk
• Facilities Management Condition Assessment website
• Facilities Management Small Scale Drawings
• Schlage
• Various Campus Solutions Interface ESB jobs
• Velocity
• Work Order Cost Reports

Start Time - Tuesday, February 4, 6:00 PM

End Time - Tuesday, February 4, 8:00 PM

Workarounds - No workarounds will be available.
Feb 4, 08:51 CST

Feb 3, 2025

iPeople Maintenance

Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:00 CST

Scheduled - iPeople Maintenance has been scheduled. Users logged in during the maintenance window may be disconnected and have to log back in. Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Monday, February 3, 2:00 AM

End Time - Monday, February 3, 8:00 AM

Workarounds - Log back in.
Jan 27, 10:06 CST

Campus Solutions Maintenance

Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 02:00 CST

Scheduled - Campus Solutions maintenance has been scheduled. Users logged in during the maintenance window may be disconnected and have to log back in. Impacted services will include:

• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly on the My.IllinoisState portal

Start Time - Monday, February 3, 2:00 AM

End Time - Monday, February 3, 8:00 AM

Workarounds - Log back in.
Jan 27, 09:42 CST