Illinois State Tech Alerts

All Systems Operational

Campus Solutions ? Operational
Canvas ? Operational
Cherwell ITSM ? Operational
Cognos Reporting ? Operational
Credit Card Payment Processing ? Operational
Help.IllinoisState.edu ? Operational
Housing and Dining Portal ? Operational
iPeople ? Operational
My.IllinoisState.edu ? Operational
Network Connectivity ? Operational
Network Drives & File Storage ? Operational
Microsoft 365 (Email, OneDrive, & Other Apps) ? Operational
Phishing Notifications ? Operational
Redbird Card ? Operational
ServiceNow Operational
Telephone and Voice ? Operational
ULID Account Management ? Operational
uPrint Student Printing ? Operational
Other IT Services ? Operational
IT Unit Notifications ? Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Internet Service Provider Maintenance Jul 21, 2025 17:00-19:00 CDT

Internet Service Provider Maintenance is scheduled. Some users connecting to campus over VPN may experience outages during the maintenance window.

Start Time - Monday, July 21, 5:00 PM

End Time - Monday, July 21, 7:00 PM

Workarounds - No workarounds will be available.
Posted on Jul 16, 2025 - 13:04 CDT
Jul 18, 2025
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 CDT
Scheduled - Users won't be able to log in during the maintenance window and will be disconnected. Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self-Service

Start Time - Thursday, July 17, 10:00 PM

End Time - Friday, July 18, 8:00 AM

Workarounds - No workarounds will be available.
Jul 11, 16:03 CDT
Jul 17, 2025
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 02:00 CDT
Scheduled - Campus Solutions will be unavailable during the maintenance window. Impacted services will include:

• Campus Solutions (CS.IllinoisState)
• My.IllinoisState portal
• Class Schedules/To Do List/Hold will not display correctly on the ISU Phone Application

Start Time - Monday, July 14, 2:00 AM

End Time - Monday, July 14, 7:00 AM

Workarounds - Users can try to reconnect.
Jul 14, 02:00 CDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - Timeclock Plus Employee Log In Unavailable
Resolved - Some employees were unable to log in to Timeclock Plus today. This issue has been resolved.

Start Time - Friday, July 11, Morning/Time Unknown

End Time - Friday, July 11, 3:30 PM
Jul 11, 16:00 CDT
Identified - Employees are currently unable to log in to Timeclock Plus, resulting in an inability to clock in for shifts. Manager access is unaffected.

Start Time - Friday, July 11th, Time Unknown

Workarounds - Inform your supervisor that you are unable to clock in. Supervisors can adjust the time manually.
Jul 11, 08:03 CDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 19:00 CDT
Scheduled - An Internet Service Provider has scheduled maintenance. No degradation or outages are anticipated. However, if you do experience issues, please report them to the Technology Support Center.

Start Time - Wednesday, July 9, 7:00 PM

End Time - Wednesday, July 9, 9:00 PM

Workarounds - No workarounds will be available.
Jul 7, 15:38 CDT
Cognos Emergency Restart
Completed - The scheduled maintenance has been completed.
Jul 9, 12:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:00 CDT
Scheduled - Cognos will be unavailable during the maintenance window.

Start Time - Wednesday, July 9, 12:00 PM

End Time - Wednesday, July 9, 12:15 PM

Workarounds - No workarounds will be available.
Jul 9, 11:39 CDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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