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End Time - Wednesday, September 21, 10:16 AM
Sep 21, 10:18 CDT
Investigating -
Colleague users have reported slow performance. As a result, administrators will restart Colleague at 9:55 AM as a recovery action. The system will be unavailable for a brief period of time.
Start Time - Wednesday, September 21, Unknown
Workarounds - No workarounds will be available.
Sep 21, 09:46 CDT
Resolved -
The vendor has confirmed the error resulting during login is related to a confirmed bug that will be resolved in the next release. The next release is slated to be implemented approximately within a week's time by the vendor. In the meantime, if a user receives the error they may need to refresh or login again to to proceed.
Sep 20, 14:41 CDT
Update -
Logging into Vosaic via Canvas appears to be successful while logging in via Vosaic.com has produced an error for some users before processing and successfully completing the log in. Vosaic continues to work with ISU administrator to resolve this behavior.
Sep 19, 15:06 CDT
Identified -
College of Education and College of Business users logging into Vosaic directly are met with an error and unable to access the product. Those accessing Vosaic from Canvas are met with some success. Administrators are working to resolve the issue.
Start Time - Monday, September 18, 9:15 PM
Workarounds - Accessing Vosaic via the Canvas LTI has proven to be somewhat successful.
Sep 19, 10:43 CDT
Resolved -
Automatic Cherwell notifications are now processing successfully. Missed notifications to customers and support teams were processed and sent as a result of the impact resolution.
Start Time - Friday, September 15, 9:00 PM
End Time - Monday, September 18, 3:40 PM
Sep 18, 16:00 CDT
Identified -
Automatic Cherwell notifications such as notifying customers upon ticket creation and ticket closures, or notifying support teams of ticket reassignment are not processing at this time. This does not impact tickets created from or updated via email. Administrators are working to resolve this issue.
Start Time - Friday, September 15, 9:00 PM
Workarounds - No workarounds are currently available.
Sep 18, 15:36 CDT
Completed -
The scheduled maintenance has been completed.
Sep 14, 13:15 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 12:01 CDT
Scheduled -
Grouper will be unavailable for all or a portion of the following maintenance period. New accounts created during this time will not receive an affiliation until maintenance has concluded.
Start Time - Thursday, September 14, 12:00 PM
End Time - Thursday, September 14, 1:15 PM
Workarounds - No workarounds will be available.
Sep 12, 07:57 CDT
Resolved -
Administrators have confirmed network and phone services have been fully restored in affected areas of campus.
Start Time - Wednesday. September 13, 11:45 AM
End Time - Wednesday. September 13, 12:02 PM
Sep 13, 12:10 CDT
Update -
Wired and wireless network service as well as VOIP phone services are currently unavailable in the following locations:
• Julian Hall • Stevenson Hall • Molton Hall • Felmley Science Annex • Felmley Hall of Science • Science Laboratory Building • Alamo II • Uptown Crossing • Center for Civic Engagement Building
Administrators are currently working to restore service.
Sep 13, 12:03 CDT
Identified -
Portions of campus are experience a network and phone outage. Locations confirmed at this time, but not limited to, include Julian Hall, Molton Hall, Uptown Crossing and Stevenson Hall.
Start Time - Wednesday. September 13, 11:45 AM
Workarounds - No workarounds are currently available.
Sep 13, 11:57 CDT
Resolved -
Editing and authoring articles and events on News.IllinoisState.edu and Events.IllinoisState.edu is now working properly. The issue has been resolved.
Start Time - Monday, September 11, 8:00 AM
End Time - Tuesday, September 12, 12:47 AM
Sep 12, 10:48 CDT
Update -
We are continuing to work on a fix for this issue.
Sep 11, 10:20 CDT
Identified -
Editing articles and events on News.IllinoisState.edu and Events.IllinoisState.edu is unavailable at this time. Edit features are unavailable and saving an edited post results in an "Updating Failed" error. It is believed authoring articles and events produces similar behavior. Administrators are working to resolve the issue.
Start Time - Monday, September 11, 8:00 AM
Workarounds - No workarounds are available at this time.
Sep 11, 10:19 CDT
Completed -
The scheduled maintenance has been completed.
Sep 11, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 CDT
Scheduled -
The following services will be unavailable during the following maintenance window:
• Archibus • AT Report Server • Call Data Records • Facilities iServiceDesk • Facilities Management Condition Assessment web site • Facilities Management Small Scale Drawings • Microsoft BitLocker Administration (MBAM) • Schlage • Various Campus Solutions Interface ESB jobs • Velocity • WebTMA • Work Order Cost Reports
Start Time - Monday, September 11, 6:00 PM
End Time - Monday, September 11, 8:00 PM
Workarounds - No workarounds will be available.
Sep 6, 13:50 CDT