Pharos/uPrint Performance Degradation
Investigating - Users may experience performance issues with Pharos/uPrint. Print jobs may be slow or may fail. Administrators are working to restore the service.

Start Time - Thursday, October 15, 12:19 PM

Workarounds - No workarounds are available.
Oct 15, 2026 - 13:01 CDT
Campus Solutions Operational
Canvas Operational
Cognos Reporting Operational
Confluence Operational
Credit Card Payment Processing Operational
Help.IllinoisState.edu Operational
Housing and Dining Portal Operational
iPeople Operational
My.IllinoisState.edu Operational
Network Connectivity Operational
Network Drives & File Storage Operational
Microsoft 365 (Email, OneDrive, & Other Apps) Operational
Phishing Notifications Operational
Redbird Card Operational
ServiceNow Operational
Telephone and Voice Operational
ULID Account Management Operational
uPrint Student Printing Operational
Other IT Services Operational
IT Unit Notifications Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

Unresolved incident: Pharos/uPrint Performance Degradation.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Colleague Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 06:15 CDT
Scheduled - Colleague will be undergoing infrastructure maintenance as part of ongoing efforts to improve system performance. Colleague will be unavailable for use during the maintenance period.

Start Time - Monday, October 12, 6:15 AM

End Time - Monday, October 12, 7:00 AM

Workarounds - No workarounds will be available.
Oct 8, 08:49 CDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:01 CDT
Scheduled - Students, faculty, and staff will be unable to access Campus Solutions during the following maintenance. Impacted services include the following via My.IllinoisState.edu as well as the ISU mobile app:

• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly

Start Time - Friday, October 9, 5:00 PM

End Time - Saturday, October 10, 7:00 PM

Workarounds - No workarounds will be available.
Oct 5, 11:54 CDT
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:00 CDT
Scheduled - iPeople will be unavailable during the following maintenance window:

Start Time - Friday, October 9, 5:00 PM

End Time - Saturday, October 10, 1:00 PM

Workarounds - No workaround will be available.
Oct 8, 09:15 CDT

Oct 9, 2026

College of Engineering Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 15:00 CDT
Scheduled - Network maintenance is scheduled for the College of Engineering building. All network services (wired, wireless, VoIP) will experience outages for the duration of the maintenance window.

Start Time - Friday, October 9, 3:00 PM

End Time - Friday, October 9, 7:00 PM

Workarounds - No workarounds will be available.
Oct 5, 16:43 CDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Confluence (Help.IllinoisState.edu) Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 07:00 CDT
Scheduled - Confluence, including Help.IllinoisState.edu, will be undergoing system maintenance. The system will be unavailable during the maintenance window.

Start Time - Wednesday, October 7, 7:00 AM

End Time - Wednesday, October 7, 9:00 AM

Workarounds - No workarounds will be available.
Oct 6, 16:21 CDT

Oct 6, 2026

Resolved - ScreenConnect Outage
Resolved - Administrators have restored service to ScreenConnect.IllinoisState.edu.

Actual Start Time - Tuesday, October 6, 9:05 AM

End Time - Tuesday, October 6, 3:10 PM
Oct 6, 15:50 CDT
Update - Administrators continue to work toward restoration of ScreenConnect.
Oct 6, 14:11 CDT
Identified - ScreenConnect is currently unavailable. Administrators are working with the vendor to restore service.

Start Time - Tuesday, October 6, 10:11 AM

Workarounds - No workarounds will be available.
Oct 6, 10:38 CDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage