Get email notifications whenever Illinois State University creates, updates or resolves an incident.
Get text message notifications whenever Illinois State University creates or resolves an incident.
Get webhook notifications whenever Illinois State University creates an incident, updates an incident, resolves an incident or changes a component status.
The backlog of data processing has caught up and the Account Management page, Account.IllinoisState.edu, has been re-enabled.
End Time: Monday, August 19, 8:06 PM CDT
Posted Aug 19, 2019 - 20:11 CDT
Update
Passwords set to expire Tuesday, August 20th and Wednesday, August 21st are being extended one week to ensure there is no interruption of service.
Administrators are working with the vendor and actively making system changes to try to try to restore the system to normal functionality.
Posted Aug 19, 2019 - 16:29 CDT
Update
Administrators are working with vendor support to investigate options to increase performance of processing changes.
Posted Aug 19, 2019 - 11:50 CDT
Identified
The ULID Account Management portal (Account.IllinoisState.edu) is temporarily unavailable due to a large volume of updates being processed. Users attempting to perform ULID account changes, including password changes, will be unable to do so and will see a message indicating the site is currently experiencing an outage. Administrators are actively working to restore service.