Illinois State Tech Alerts

Cherwell AWS Migration
Scheduled Maintenance Report for Illinois State University
Completed
The scheduled maintenance has been completed.
Posted Jan 27, 2021 - 03:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 26, 2021 - 21:00 CST
Scheduled
The Cherwell hosting vendor will migrate the ISU Cherwell platform from its current data center to AWS. During migration the desktop client, web client, and customer portal will be unavailable. The ITHelp support request form will remain available, but ticket creation will be delayed.

Start Time - Tuesday, January 26, 9:00 PM CST

End Time - Wednesday, January 27, 3:00 AM CST

Workarounds - No workarounds will be available.
Posted Jan 21, 2021 - 12:05 CST
This scheduled maintenance affected: Cherwell ITSM.