Illinois State Tech Alerts

Office 365 Licensing Error

Incident Report for Illinois State University

Update

A confirmed workaround is available.

Workarounds - Users can use web based Office 365 products by logging into http://365.ilstu.edu with ISU account.
Posted Jul 09, 2026 - 10:41 CDT

Investigating

Administrators are investigating an issue where Office 365 installed products are producing a licensing error for some users on specific devices.

Start Time - Thursday, July 9, 8:00 AM

Workarounds - No workarounds are available at this time.
Posted Jul 09, 2026 - 10:35 CDT
This incident affects: Microsoft 365 (Email, OneDrive, & Other Apps).
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