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Administrators have resolved this issue. If you should need further support or have questions, please contact the Technology Support Center (309-438-4357).
Posted Jul 29, 2026 - 13:08 CDT
Update
ISU Administrators have implemented a workaround. ISU administrators continue to work with Microsoft to determine the root cause. Those experiencing this issue are encouraged to contact the Technology Support Center (309-438-4357).
Posted Jul 16, 2026 - 15:49 CDT
Identified
ISU administrators continue to work with Microsoft but are preparing to implement a fix in the meantime. Those experiencing this issue are encouraged to contact the Technology Support Center (309-438-4357). A status update will be provided later today.
Posted Jul 16, 2026 - 10:42 CDT
Update
A confirmed workaround is available.
Workarounds - Users can use web based Office 365 products by logging into http://365.ilstu.edu with ISU account.
Posted Jul 09, 2026 - 10:41 CDT
Investigating
Administrators are investigating an issue where Office 365 installed products are producing a licensing error for some users on specific devices.
Start Time - Thursday, July 9, 8:00 AM
Workarounds - No workarounds are available at this time.
Posted Jul 09, 2026 - 10:35 CDT
This incident affected: Microsoft 365 (Email, OneDrive, & Other Apps).