Illinois State Tech Alerts

Resolved - Cherwell Web Client Outage
Incident Report for Illinois State University
Resolved
All Cherwell services have been restored.

Start Time - Friday, May 13, 4:15 PM CDT

End Time - Friday, May 13, 4:50 PM CDT
Posted May 13, 2022 - 16:58 CDT
Update
All Cherwell services will be restarted at 4:45. Users are advised to save work as they will be logged out of the system.
Posted May 13, 2022 - 16:34 CDT
Identified
The Cherwell web client is currently unavailable. Administrators are working to resolve the issue.

Start Time - Friday, May 13, 3:45 PM CDT

Workarounds - The Cherwell desktop client remains unimpacted at this time.
Posted May 13, 2022 - 16:24 CDT
This incident affected: Cherwell ITSM.
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