Illinois State Tech Alerts

Resolved - Confluence Outage

Incident Report for Illinois State University

Resolved

Confluence continues to remain stable. Administrators have added additional safeguards to ensure the system remains stable.

Start Time - Monday, May 4, 4:20 PM

End Time - Monday, May 4, 4:45 PM

Posted May 05, 2026 - 10:40 CDT

Monitoring

Confluence is now stable as of 4:45 PM. Administrators are continuing to monitor the situation to ensure uninterrupted service continuity.

Posted May 04, 2026 - 16:55 CDT

Identified

Confluence, including Help.ilstu.edu, is currently unavailable. Administrators are working to restore service.

Start Time - Monday, May 4, 4:20 PM

Workarounds - No workarounds are available.

Posted May 04, 2026 - 16:36 CDT

This incident affected: Confluence.