Illinois State Tech Alerts

Resolved - ServiceNow Performance Degraded

Incident Report for Illinois State University

Resolved

ServiceNow has confirmed service and performance has been restored.

Start Time - Tuesday, July 21, 12:50 PM

End Time - Tuesday, July 21, 5:20 PM

Posted Jul 22, 2026 - 08:58 CDT

Identified

ServiceNow has notified ISU that they have identified an issue within our production datacenter and are working to resolve it. As a result, we may experience performance degradation.

Start Time - Tuesday, July 21, 12:50 PM

Workarounds - No workarounds are currently available.

Posted Jul 21, 2026 - 15:53 CDT

This incident affected: ServiceNow.