Illinois State Tech Alerts

Resolved - Campus Network Partial Outage

Incident Report for Illinois State University

Resolved

Wired, wireless and VOIP network services have been fully restored to all affected buildings including Hancock Stadium and Redbird Arena.

Start Time - Friday, August 28, 9:45 AM

End Time - Friday, August 28, 11:55 AM
Posted Aug 28, 2026 - 12:08 CDT

Update

Network services have been fully restored in the following buildings:
• Kaufmann Football Building
• Nelson Smith Building
Posted Aug 28, 2026 - 11:25 CDT

Update

Network services have been fully restored in the following building:
• Multicultural Center

The Kaufmann Football Building is also included in this impact and is without network services at this time.
Posted Aug 28, 2026 - 11:02 CDT

Update

Network services have been fully restored in the following buildings:
• Horton Field House
• Student Accounts Building
• Turner Hall
Posted Aug 28, 2026 - 10:56 CDT

Update

Administrators have confirmed the issue has been identified and resolved, and services are starting to come back online.
An update will be posted once all services are fully restored.

Turner Hall is also included in list of impacted locations but is reported online at this time.
Posted Aug 28, 2026 - 10:27 CDT

Identified

The following buildings are without Internet service at this time. This include wired, wireless and VOIP phone services. Administrators are actively working to restore service.

• Redbird Arena
• Hancock Stadium
• Nelson Smith Building
• Horton Field House
• Multicultural Center
• Student Accounts Building

Start Time - Friday, August 28, 9:45 AM

Workarounds - No workarounds are currently available.
Posted Aug 28, 2026 - 10:05 CDT
This incident affected: Network Connectivity.