Illinois State Tech Alerts

Resolved - ISU Mobile App Performance Degraded

Incident Report for Illinois State University

Resolved

This incident has been resolved.

Posted Aug 24, 2026 - 12:12 CDT

Monitoring

Users may have experienced slow loading times or difficulty opening the ISU Mobile App this morning. This was due to an external vendor infrastructure issue (Modo Labs). The vendor has applied a fix, and normal functionality has been restored.

Start Time - Monday, August 24, 8:54 AM

End Time - Monday, August 24, 10:02 AM

Posted Aug 24, 2026 - 10:15 CDT

This incident affected: Other IT Services.