Illinois State Tech Alerts

Resolved - Colleague & Cherwell Outage

Incident Report for Illinois State University

Resolved

The Colleague & Cherwell Outage has been resolved.

Start Time - Wednesday, April 2, 2:42 PM

End Time - Wednesday, April 2, 3:09 PM

Workarounds - No workarounds are currently available.

Posted Apr 02, 2025 - 15:17 CDT

Investigating

Staff are currently unable to log in to the Colleague & Cherwell Outage desktop and web clients.

Start Time - Wednesday, April 2, 2:42 PM

Workarounds - No workarounds are currently available.

Posted Apr 02, 2025 - 15:10 CDT

This incident affected: Cherwell ITSM and Other IT Services.