Illinois State Tech Alerts

Resolved - Canvas Performance Degraded

Incident Report for Illinois State University

Resolved

Canvas was operating in a degraded state. The vendor implemented a fix to restore service. This incident has been resolved.

Start Time - Tuesday, November 4, 12:32 PM

End Time - Tuesday, November 4, 1:52 PM

Workarounds - No workarounds were available.

Posted Nov 04, 2025 - 14:28 CST

Monitoring

The vendor implemented a fix to restore service and are monitoring.

Posted Nov 04, 2025 - 13:33 CST

Identified

Canvas is operating in a degraded state. The vendor is working to resolve their issue.

Start Time - Tuesday, November 4, 12:32 PM

Workarounds - No workarounds are currently available.

Posted Nov 04, 2025 - 13:06 CST

This incident affected: Canvas.