Illinois State Tech Alerts

Resolved - Cherwell Performance Degraded
Incident Report for Illinois State University
Resolved
The impact to the Cherwell Desktop Client has been resolved.

Start Time - Monday, February 10, 3:13 PM CST

End Time - Monday, February 10, 4:15 PM CST
Posted Feb 10, 2020 - 16:25 CST
Identified
Staff may experience disruption of service when logged into the Cherwell Desktop Client and either be unable to successfully log in again, or experience repeated disconnects.

Start Time - Monday, February 10, 3:13 PM CST

Workarounds - Utilize the Cherwell Web Client.
Posted Feb 10, 2020 - 15:35 CST
This incident affected: Cherwell ITSM.
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