Illinois State Tech Alerts

Resolved - ISU MacOS Device Impact

Incident Report for Illinois State University

Resolved

Administrators have confirmed ISU-supported MacOS devices have been corrected. Users should no longer experience unexpected behaviors on their devices. For any questions or need for assistance, please contact the Technology Support Center at 309-438-4357.

Start Time - Tuesday, May 5, 11:00 AM

Start Time - Wednesday, May 6, 3:32 PM

Workarounds - No workarounds are currently available.
Posted May 06, 2026 - 15:45 CDT

Identified

Users with ISU-supported MacOS devices may be experiencing unexpected changes on those devices today, such as application installation or changes to the log in experience. Administrators are working with the vendor to determine the cause of those changes. Please contact your support team, or the Technology Support Center, to report any unexpected behavior on a Mac device.

Start Time - Tuesday, May 5, 11:00 AM

Workarounds - No workarounds are currently available.
Posted May 05, 2026 - 12:54 CDT
This incident affected: Other IT Services.