Illinois State Tech Alerts

Resolved - Enterprise Backup Degraded
Incident Report for Illinois State University
Resolved
This incident has been resolved.
Posted Apr 05, 2024 - 15:48 CDT
Identified
The Enterprise Backup service Commvault is currently degraded. Nightly backups of VMware virtual machines are failing, and affected users cannot restore virtual machines via Commvault. Systems administrators and the vendor are working to restore the service.

Start Time - Tuesday, April 2, 8:00 PM

End Time - Thursday, April 4, 9:00 PM

Workarounds - There are no workarounds available.
Posted Apr 04, 2024 - 10:49 CDT
This incident affected: Other IT Services.
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