Illinois State Tech Alerts

Help.Ilstu.edu and Confluence Outage

Incident Report for Illinois State University

Resolved

This incident has been resolved.
Posted Nov 03, 2025 - 09:11 CST

Update

Help.ilstu.edu and internal knowledge availability and performance have been restored.

End Time: ~ 1:45 PM
Posted Nov 02, 2025 - 16:44 CST

Update

Administrators have rebooted the system; however, it remains unavailable. Troubleshooting will continue.
Posted Nov 02, 2025 - 12:55 CST

Investigating

Help.ilstu.edu and its platform, Confluence, are not responding. Administrators are being contacted.

Impact Start: Unknown
Posted Nov 02, 2025 - 12:53 CST
This incident affected: Other IT Services.
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