Illinois State Tech Alerts

iPeople Maintenance - System Unavailable
Scheduled Maintenance Report for Illinois State University
Completed
The scheduled maintenance has been completed.
Posted Nov 17, 2019 - 20:00 CST
Update
Some users may experience issue accessing resources after the iPeople System Maintenance has concluded. To resolve these issue, users must clear browser cache completely.

For information on how to clear your browser cache, refer to Knowledge Article 3346 on ITHelp.IllinoisState.edu. For additional assistance, please contact the Technology Support Center by phone (309) 438-4357 or by e-mail at supportcenter@ilstu.edu.
Posted Nov 17, 2019 - 16:06 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2019 - 00:00 CST
Scheduled
iPeople/HCM services will be unavailable for all or part of the maintenance window. Impacted services will include:

• iPeople, including Timesheet Entry and Employee Self-Service

Notice - Following the upgrade your web browser Favorites/Bookmark for iPeople will no longer work. Please navigate to HCM.IllinoisState.edu to recreate the bookmark. Users will also be unable to access the iPeople reporting copy database using the same connection after the maintenance completes. Administrators will directly contact all iPeople reporting copy database users with the new connection information.

For assistance, please contact the Technology Support Center by phone (309) 438-4357 or by e-mail at supportcenter@ilstu.edu.

Start Time - Saturday, November 16, 12:00 AM CST

End Time - Sunday, November 17, 8:00 PM CST

Workarounds - No workarounds will be available.
Posted Nov 13, 2019 - 11:42 CST
This scheduled maintenance affected: iPeople.