Illinois State Tech Alerts

ULID Account Management Performance Degraded
Incident Report for Illinois State University
Resolved
The impact to the Account Management page (Account.IllinoisState.edu) has been resolved.

Start Time - Friday, January 10, 12:30 PM CST

End Time - Friday, January 10, 1:30 PM CST
Posted Jan 10, 2020 - 13:36 CST
Identified
The Account Management page (Account.IllinoisState.edu) is intermittently not loading all of the information when users try to access it.

Start Time - Friday, January 12:30 PM CST

Workarounds - For some users clearing browser cache and trying to access the page again resolves the impact.
Posted Jan 10, 2020 - 13:10 CST
This incident affected: ULID Account Management.
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