Illinois State Tech Alerts

Resolved - Student Accounts Portal/Touchnet Performance Degraded
Incident Report for Illinois State University
Resolved
Administrators advise this issue has been resolved, and students/parents are now able to view account balances and make payments within the Student Account portal.

Start Time (Updated)- Wednesday, September 15, 12:40 AM
End Time - Wednesday, September 15, 9:21 AM
Posted Sep 15, 2021 - 09:44 CDT
Identified
Students or parents logging into the Student Account portal may be unable to view balances or submit payments. Administrators are aware and are working with our vendor to resolve the issue.

Start Time - Wednesday, September 15, 7:32 AM

Workarounds - Currently no workarounds are available.
Posted Sep 15, 2021 - 08:51 CDT
This incident affected: Campus Solutions and My.IllinoisState.edu.