Illinois State Tech Alerts

Resolved - ScreenConnect Outage

Incident Report for Illinois State University

Resolved

Admins have confirmed ScreenConnect service has been restored.

Start Time - Wednesday, August 5, 10:32 AM

End Time - Friday, August 7, 10:54 AM

Posted Aug 07, 2026 - 11:02 CDT

Update

Administrators continue to work towards resolution.

Posted Aug 06, 2026 - 12:08 CDT

Identified

ScreenConnect (ScreenConnect.IllinoisState.edu) is currently unavailable at this time for support staff use. Administrators are working to restore the service.

Start Time - Wednesday, August 5, 10:32 AM

Workarounds - No workarounds are currently available.

Posted Aug 05, 2026 - 11:17 CDT

This incident affected: Other IT Services.