Get webhook notifications whenever Illinois State University creates an incident, updates an incident, resolves an incident or changes a component status.
Microsoft has confirmed this impact has been resolved.
Start Time - Thursday, January 22, 8:06 PM
End Time - Friday, January 23, 8:00 AM
Workarounds - No workarounds were available.
Posted Jan 23, 2026 - 08:11 CST
Update
We are continuing to investigate this issue.
Posted Jan 22, 2026 - 20:24 CST
Investigating
Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services.
Some of the impacted service functions include, but may not be limited to: • Sending and receiving email through Exchange Online, including notification email from Microsoft Viva Engage as well as subscription email for Microsoft Fabric users. Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook. • Collecting message traces in Exchange Online. • Searching within SharePoint Online, Microsoft OneDrive, and/or Microsoft Teams. • Accessing the service portals, including Microsoft Purview, Microsoft Defender XDR, and the Microsoft 365 admin center. • Creating chats, meetings, teams, channels or adding members in Microsoft Teams. Additionally, some users may be intermittently unable to create breakout rooms or Microsoft Teams live events. • Receiving presence or location information in Microsoft Teams. • Existing or new meeting options for Facilitator in Teams may not be honored. • Applying and managing sensitivity labels, interactive operations on reports, and artifacts with sensitivity labels in Microsoft Fabric. • Print registration and printer jobs may fail in Universal Print. • Microsoft ToDo users may experience synchronization issues, which can prevent tasks from updating across devices. Additionally, tasks created in Shared Lists may not appear for collaborators.
Start Time - Thursday, January 22, 8:06 PM
Workarounds - No workarounds are currently available.
Posted Jan 22, 2026 - 20:23 CST
This incident affected: Microsoft 365 (Email, OneDrive, & Other Apps).