Administrators advise that users who receive an “Internal Server Error” message when attempting to make a payment in the Housing and Dining portal may contact the Housing Office at (309) 438-8611 for manual assistance with the payment. This issue is affecting a small subset of users, and we continue to work with the vendor toward a permanent fix.
Start Time - Friday, April 30, 9:41 AM CDT End Time - Wednesday, May 5, 11:45 AM CDT
Posted May 05, 2021 - 13:01 CDT
Administrators have confirmed this impact is affecting a small subset of users. For those experiencing the error, please contact the Housing Office at (309) 438-8611 for a workaround.
Posted Apr 30, 2021 - 11:02 CDT
The Housing and Dining portal is currently operating in a degraded state. When trying to make a payment, some users may experience an "internal server error" message instead of ability to enter payment. Administrators are currently working with the vendor to resolve the issue.
Start Time - Friday, April 30, 9:41 AM CDT
Workarounds - Contact the Housing Office at (309) 438-8611 for a workaround.
Posted Apr 30, 2021 - 09:57 CDT
This incident affected: Housing and Dining Portal.