Get email notifications whenever Illinois State University creates, updates or resolves an incident.
Get text message notifications whenever Illinois State University creates or resolves an incident.
Get webhook notifications whenever Illinois State University creates an incident, updates an incident, resolves an incident or changes a component status.
Administrators advise that users who receive an “Internal Server Error” message when attempting to make a payment in the Housing and Dining portal may contact the Housing Office at (309) 438-8611 for manual assistance with the payment. This issue is affecting a small subset of users, and we continue to work with the vendor toward a permanent fix.
Start Time - Friday, April 30, 9:41 AM CDT End Time - Wednesday, May 5, 11:45 AM CDT
Posted May 05, 2021 - 13:01 CDT
Update
Administrators have confirmed this impact is affecting a small subset of users. For those experiencing the error, please contact the Housing Office at (309) 438-8611 for a workaround.
Posted Apr 30, 2021 - 11:02 CDT
Identified
The Housing and Dining portal is currently operating in a degraded state. When trying to make a payment, some users may experience an "internal server error" message instead of ability to enter payment. Administrators are currently working with the vendor to resolve the issue.
Start Time - Friday, April 30, 9:41 AM CDT
Workarounds - Contact the Housing Office at (309) 438-8611 for a workaround.
Posted Apr 30, 2021 - 09:57 CDT
This incident affected: Housing and Dining Portal.