Illinois State Tech Alerts

Resolved - ULID Account Management Partial Outage

Incident Report for Illinois State University

Resolved

The ULID Account Management self-service portal (Account.IllinoisState) remains stable. This impact is considered resolved.

Start Time - Tuesday, August 4, 8:30 AM

End Time - Tuesday, August 4, 9:11 AM
Posted Aug 04, 2026 - 10:39 CDT

Monitoring

The ULID Account Management self-service portal (Account.IllinoisState) service has been restored. Adminsitrators continue to monitor.
Posted Aug 04, 2026 - 09:28 CDT

Identified

The ULID Account Management self-service portal (Account.IllinoisState) is currently experiencing a partial outage. Students, faculty, and staff are met with an error when attempting to login. As a result users, are unable to change their passwords.

Start Time - Tuesday, August 4, 8:30 AM

Workarounds - No workarounds currently available.
Posted Aug 04, 2026 - 09:13 CDT
This incident affected: ULID Account Management.
← Current Status Powered by Atlassian Statuspage