Illinois State Tech Alerts

Resolved - Device Login/O365 Error

Incident Report for Illinois State University

Resolved

This incident has been resolved.
Posted Feb 25, 2026 - 13:38 CST

Monitoring

Administrators have confirmed this issue has been resolved. Rebooting your workstation is recommended for users who may still be experiencing the issue. Contact the Technology Support Center if further assistance is required.

Actual Start Time - Monday, February 24, 5:30 PM

End Time - Tuesday, February 25, 8:43 AM
Posted Feb 25, 2026 - 09:01 CST

Identified

Some faculty & staff may experience an error when trying to log into their university provided laptop/desktop computer. Additionally, those that can log in may experience an error attempting to access their O365 desktop applications.

Administrators are working to resolve the issue.

Start Time - Tuesday, February 25, 6:30 AM

Workarounds - O365 web applications are available from alternate device/browser via My.IllinoisState.edu or Office365.IllinoisState.edu.
Posted Feb 25, 2026 - 08:35 CST
This incident affected: Microsoft 365 (Email, OneDrive, & Other Apps) and Other IT Services.