Illinois State Tech Alerts

Cherwell Vendor Maintenance

Scheduled Maintenance Report for Illinois State University

Completed

The scheduled maintenance has been completed.

Posted May 17, 2025 - 03:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 16, 2025 - 21:00 CDT

Scheduled

The Cherwell vendor will be performing maintenance. During the maintenance period, the Cherwell desktop and web clients, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService), may have intermittent availability.

Start Time - Friday, May 16, 9:00 PM

End Time - Saturday, May 17, 3:00 AM

Workarounds - No workarounds will be available.

Posted May 12, 2025 - 08:16 CDT

This scheduled maintenance affected: Cherwell ITSM.