Illinois State Tech Alerts

Cherwell Vendor Maintenance

Scheduled Maintenance Report for Illinois State University

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 21, 2025 - 21:00 CST

Scheduled

The Cherwell vendor will be performing maintenance. During the maintenance period, the Cherwell desktop and web clients, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService), may have intermittent availability.

Start Time - Friday, February 21, 9:00 PM

End Time - Saturday, February 22, 3:00 AM

Workarounds - No workarounds will be available.

Posted Feb 18, 2025 - 10:58 CST

This scheduled maintenance affects: Cherwell ITSM.