Get webhook notifications whenever Illinois State University creates an incident, updates an incident, resolves an incident or changes a component status.
Microsoft continues to work to restore service for Illinois State and customers nationwide. There is currently no estimated time for full restoration. ISU IT staff are closely monitoring the situation, and updates will continue to be added to this page as new information becomes available.
Posted Nov 12, 2026 - 16:00 CST
Update
Email remains unavailable for Illinois State and many other Microsoft 365 customers. Applications other than email, such as Teams or OneDrive, may also be impacted by the outage.
Microsoft has identified the issue in their infrastructure, and is working to restore service.
Posted Nov 12, 2026 - 13:59 CST
Identified
Microsoft has confirmed that Outlook is experiencing an outage at this time. This impacts Outlook web access as well as the Outlook desktop client. The Outlook mobile app may experience availability issues as well. Updates will be provide as they are made available.
Start Time - Thursday, November 12, 11:55 AM
Workarounds - No workarounds are currently available.
Posted Nov 12, 2026 - 12:15 CST
This incident affects: Microsoft 365 (Email, OneDrive, & Other Apps).