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Resolved - Call Center Phone Outage

Incident Report for Illinois State University

Resolved

There was an impact in which call centers around the ISU campus may have been unable to log in to Cisco services or receive calls.

The impact has been resolved.

Start Time - Wednesday, January 28, 4:12 PM

End Time - Wednesday, January 28, 4:34 PM

Posted Jan 28, 2026 - 16:51 CST

This incident affected: Telephone and Voice.

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