Illinois State Tech Alerts

Resolved - Azure Virtual Desktop Outage

Incident Report for Illinois State University

Resolved

Administrators have restored service and software applications are now available within the within the Azure Virtual Desktop (AVD) system.

Start Time - Friday, September 26, 2:23 PM

End Time - Friday, September 26, 11:31 PM

Posted Sep 26, 2025 - 23:41 CDT

Update

Administrators are working with the vendor towards resolution. Updates will be provided as they become available, but the service may remain unavailable through the evening.

Posted Sep 26, 2025 - 17:28 CDT

Identified

Software applications, such as SPSS and several others, are unavailable at this time from within the Azure Virtual Desktop (AVD) system. Students may receive an error after the service fails to connect. Administrators are working to restore service.

Start Time - Friday, September 26, 2:23 PM

Workarounds - No workarounds will be available.

Posted Sep 26, 2025 - 15:06 CDT

This incident affected: Other IT Services.