Illinois State Tech Alerts

Resolved - Cisco Finesse Outage

Incident Report for Illinois State University

Resolved

Cisco Finesse services have been restored.

Actual Start Time - Wednesday, April 29, 7:00 PM

End Time - Wednesday, April 29, 9:00 PM

Posted Apr 29, 2026 - 21:15 CDT

Identified

Users are unable to log into Cisco Finesse at this time. They may be met with an error message. Administrators are working to resolve the issue.

Start Time - Wednesday, April 29, 7:43 PM

Workarounds - No workarounds are currently available.

Posted Apr 29, 2026 - 20:12 CDT

This incident affected: Telephone and Voice.