Illinois State Tech Alerts

Azure Virtual Desktop Outage

Incident Report for Illinois State University

Update

The vendor is completing recovery actions that have restored some service availability; however, some users may still receive an error when attempting to launch a remote application until the service is fully restored.

No ETA has been provided for full service restoration at this time.
Posted Apr 24, 2026 - 16:22 CDT

Update

The vendor acknowledged that a widespread issue is impacting AVD. They are investigating the issue and will provide more information as it becomes available. This outage is still ongoing, and no workarounds are available.
Posted Apr 24, 2026 - 13:00 CDT

Investigating

Users of Azure Virtual Desktop (AVD) may receive an error message when attempting to launch a Remote App in Azure Virtual Desktop (AVD), stating “We couldn't connect because there are currently no available resources. Try again later or contact tech support for help if this keeps happening.” Administrators are aware of the issue and are working on a resolution.

Start Time - Friday, April 24, 8:30 AM

Workarounds - No workarounds are currently available.
Posted Apr 24, 2026 - 09:33 CDT
This incident affects: Other IT Services.