Illinois State Tech Alerts

Resolved - StarRez Outage

Incident Report for Illinois State University

Resolved

The StarRez vendor impact has been resolved.

Start Time-Friday, May 1, 9:50 AM

End Time-Friday, May 1, 10:48 AM

Workarounds – No workarounds were available.

Posted May 01, 2026 - 10:55 CDT

Investigating

The StarRez vendor has identified an issue with the StarRez student portal. Administrators are aware of the issue and are working with the vendor to resolve it.

Start Time - Friday, May 1, 9:50 AM

Workarounds – No workarounds are currently available.

Posted May 01, 2026 - 10:25 CDT

This incident affected: Housing and Dining Portal.