Illinois State Tech Alerts

Resolved - Microsoft Azure Outage

Incident Report for Illinois State University

Resolved

The vendor has completed their remediation efforts. Affected services have been restored.

Impacted services included:

Central Login/SSO
StarRez
Touchnet

Start Time - Wednesday, October 29, 11:30 AM

End Time - Thursday, October 30, 7:56 AM

Workarounds – No workarounds were available.

Posted Oct 30, 2025 - 08:08 CDT

Update

The vendor has implemented a fix. Affected services remain in a degraded state.

Posted Oct 29, 2025 - 19:31 CDT

Update

The vendor has revised their mitigation time and are currently tracking toward full mitigation by October 29, 6:40 PM.

Posted Oct 29, 2025 - 18:45 CDT

Monitoring

The vendor has implemented a fix and expects a full system recovery to be completed by October 29, 6:30 PM.

Posted Oct 29, 2025 - 14:42 CDT

Identified

The vendor has identified the issue and a fix is being implemented.

Posted Oct 29, 2025 - 14:19 CDT

Update

We are continuing to investigate this issue.

Posted Oct 29, 2025 - 13:11 CDT

Update

We are continuing to investigate this issue.

Posted Oct 29, 2025 - 12:41 CDT

Investigating

Microsoft Azure is currently unable. The vendor is working to restore service.

Impacted services include:

Central Login/SSO
StarRez
Touchnet

Start Time - Wednesday, October 29, 11:30 AM

Workarounds – No workarounds are currently available.

Posted Oct 29, 2025 - 11:49 CDT

This incident affected: Housing and Dining Portal and Other IT Services.