Illinois State Tech Alerts

Resolved - Student Advisor Lookup May Be Inaccurate

Incident Report for Illinois State University

Resolved

Administrators have corrected the issue and have ensure students have correct advisors assigned.

Start Time - Sunday, January 4, 12:00 AM

End Time - Saturday, January 10, 1:09 PM

Posted Jan 12, 2026 - 08:07 CST

Identified

Students who have recently enrolled, changed majors, or otherwise have new advisors may not have an advisor or may have an inaccurate advisor listed in Campus Solutions or systems such as MY or the ISU phone app. Administrators are working to address this as quickly as possible.

Start Time - Sunday, January 4, 12:00 AM

Workarounds - No workarounds are currently available.

Posted Jan 09, 2026 - 16:40 CST

This incident affected: Campus Solutions and My.IllinoisState.edu.