Illinois State Tech Alerts

Resolved - ULID Account Management Performance Degraded

Incident Report for Illinois State University

Resolved

The ULID Account Management self-service portal (Account.IllinoisState) was in a degraded state during the timeframe listed below.
Users experienced an error when attempting to update/change their password. Administrators restored functionality and the ability to update/reset passwords is working.

Start Time - Friday, January 30, 3:20 PM

End Time - Friday, January 30, 4:15 PM

Workarounds - No workarounds are currently available.

Posted Jan 30, 2026 - 16:57 CST

This incident affected: ULID Account Management.