College of Arts and Sciences I.T. Services Maintenance

Illinois State Tech Alerts

Scheduled for May 15, 08:00 CDT - May 16, 17:00 CDT

Scheduled

The following services will not be available during this time:
• CAS-IT server shares including CAS Private Drive (FKA R: Drive), CAS Office Files Drive (FKA S: Drive), CAS Project Drive for temporary projects, CAS Lab Drive for research labs, etc.
• Printing to CAS network printers and print management with PaperCut
• License servers for MATLAB, Maple, Intergraph, GE Healthcare, FlexNet, Texas Instruments, Harris Geospatial, WinEdt, EViews, PTC Mathcad, Excelis, Bruker Top Spin, Cambridge Crystallographic Data Centre (CCDC)/ Cambridge Structural Database (CSD), and MaxQDA
• CAS-IT hosted websites including department websites, CAS Syllabus Database, CAS Collaboration System, CAS Internship Posting system, Mind Project, WGLT Audio Clip Downloader, WZND, Water Research, etc.
• All other CAS-IT hosted servers or services including the CAS-IT remote application server, Inception software, some functions of the CAS Chemical Inventory System , etc.

Please Note - Computers may restart as a result of installed updates. Logging in to Windows computers maintained by CAS-IT will take longer than usual while some of our servers are down for maintenance.

The following services are not impacted by CAS-IT maintenance:
• Zoom, Canvas, Microsoft 365, Qualtrics, About.IllinoisState.edu, Adobe Creative Cloud, ArcGIS, Omni Update/OU Campus/Modern Campus CMS department websites, Proctor Track, or other University-wide services
• Faculty Success (Formerly Digital Measures) by Watermark; faculty may still enter teaching research and service work information, run reports, and submit workflow tasks: https://www.digitalmeasures.com/login/ilstu/faculty/
• CAS Faculty/Staff Intranet: https://illinoisstateuniversity.sharepoint.com/sites/CAS_DEAN_HUB/
• CAS Budget System: https://illinoisstate.knack.com/cas-budget-system
• CAS Travel Funds System: https://illinoisstate.knack.com/cas-travel-fund
• Scientific Instrument Repair Request System: https://illinoisstate.knack.com/scientific-instrument-repair-requests
• School Psychology Annual Review System: https://illinoisstate.knack.com/psy-doctoral-evals

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate system updates.

A list of future CAS-IT scheduled maintenance windows is available at https://help.illinoisstate.edu/x/b4xUBw.

If you experience any trouble with these CAS-IT supported services after this maintenance window, please attempt to restart your computer and if the issue persists, report it on the Help.IllinoisState.edu website ( https://help.illinoisstate.edu/get-it-help) or by calling 438-HELP (4357).

Start Time - Wednesday, May 15, 8:00 AM

End Time - Thursday, May 16, 5:00 PM

Workarounds - Move files from CAS-IT servers to OneDrive (https://help.illinoisstate.edu/technology/support-topics/file-storage/microsoft-onedrive) or Microsoft Teams (https://help.illinoisstate.edu/technology/support-topics/communication-and-collaboration-tools/microsoft-365/microsoft-teams) ahead of the maintenance window. Websites might show a temporary page announcing that the servers are under maintenance.

Posted Apr 22, 2024 - 15:45 CDT

This scheduled maintenance affects: Other IT Services.