Illinois State Tech Alerts

Resolved - Pharos (uPrint) Outage

Incident Report for Illinois State University

Resolved

Pharos (uPrint) printing services have been restored.

Start Time - Thursday, March 23, 9:30 AM

End Time - Thursday, March 23, 11:35 AM

Posted Mar 23, 2023 - 12:06 CDT

Investigating

Pharos (uPrint) printing is experiencing an interruption in service. Users are experiencing “processing” or "Unknown Exception” messages when attempting to print. Administrators have contacted the vendor and are working to resolve.

Start Time - Thursday, March 23, 9:30 AM

Workarounds - No workarounds are currently available.

Posted Mar 23, 2023 - 09:41 CDT

This incident affected: uPrint Student Printing.