Illinois State Tech Alerts

Cherwell Vendor Maintenance

Scheduled Maintenance Report for Illinois State University

Completed

The scheduled maintenance has been completed.

Posted Apr 19, 2025 - 03:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 18, 2025 - 21:00 CDT

Scheduled

The Cherwell vendor will be performing maintenance. During the maintenance period, the Cherwell desktop and web clients, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService), may have intermittent availability.

Start Time - Friday, April 18, 9:00 PM

End Time - Saturday, April 19, 3:00 AM

Workarounds - No workarounds will be available.

Posted Apr 15, 2025 - 12:40 CDT

This scheduled maintenance affected: Cherwell ITSM.