Illinois State Tech Alerts

TouchNet Payment Processing Maintenance
Scheduled Maintenance Report for Illinois State University
The TouchNet maintenance was completed at 12:50 PM today. All services are running as expected.
Posted Nov 18, 2019 - 13:28 CST
At this time, inquiries to TouchNet payment balance remains unavailable. All over services are available. Administrators continue to work with the vendor. The maintenance window has been extended to Monday, November 18 at 2:00 PM CST.
Posted Nov 18, 2019 - 12:01 CST
The maintenance window has been extended to conclude Monday, November 18 at 12:00 PM.
Posted Nov 18, 2019 - 09:52 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2019 - 10:40 CST
Students, faculty, and staff may be unable to submit electronic payments using TouchNet services during the maintenance window. Impacted resources include:

• Application Fee Payment
• Enrollment Deposit Fee Payment
• Graduation Fee Payment
• TouchNet payment balance inquiries

Start Time - Sunday, November 17, 10:40 AM CST

End Time - Monday, November 18, 2:00 PM CST

Workarounds - No workarounds are currently available.
Posted Nov 17, 2019 - 10:31 CST
This scheduled maintenance affected: Credit Card Payment Processing.