Illinois State Tech Alerts

Achieve (Appointment Manager) Performance Degraded
Incident Report for Illinois State University
Identified
Due to a recent update in the Chrome and Microsoft Edge browsers, simplified sign on (SSO) links within Campus Solutions and My.IllinoisState.edu were not working properly and have been reverted to normal links as a temporary solution.
As such, users will be required to enter credentials a second time when attempting to access Achieve (formerly Appointment Manager) after logging into Campus Solutions and/or My.IllinoisState.edu and then accessing Achieve from there.

Start Time - Friday, February 19, 10:50 AM CST

Workarounds - SSO links were switched back to normal links until the SSO behavior can be fixed
Posted Feb 19, 2021 - 11:38 CST
This incident affects: Other IT Services.