Illinois State Tech Alerts

Housing and Dining Portal Access Error

Incident Report for Illinois State University

Resolved

The Housing and Dining Portal error has been resolved and all functionality is now available.

Start Time - Saturday, March 14th, 8:00 PM

Start Time - Monday, March 16th, 8:20 AM

Posted Mar 16, 2020 - 08:27 CDT

Update

The process for "Manage your Housing and Dining" is currently down for an extended scheduled maintenance.

Current residents are still able to access the COVID-19 Housing Process on the portal.

Contract creation, roommate matching, and room selection are closed at this time.

Posted Mar 14, 2020 - 16:52 CDT

Identified

Students may experience the following error within the Housing and Dining portal:

"You were directed here because you do not have access to the appropriate page."

Start Time - Saturday, March 14th, 3:00 PM

Workarounds - No workarounds are currently available.

Posted Mar 14, 2020 - 15:19 CDT

This incident affected: Housing and Dining Portal.