Illinois State Tech Alerts

Resolved - Password Update Outage

Incident Report for Illinois State University

Resolved

The impact is resolved, and users can update their passwords via the Account Management portal account.illinoisstate.edu.

Updated Start Time - Thursday, July 23, 9:30 PM

End Time - Friday, July 24, 10:08 AM

Posted Jul 24, 2026 - 10:34 CDT

Identified

Users are receiving an error message when attempting to update their ISU password on the Account Management portal account.illinoisstate.edu.

Start Time - Friday, July 24, 8:33 AM

Workarounds - No workarounds are available.

Posted Jul 24, 2026 - 09:14 CDT

This incident affected: ULID Account Management.