Illinois State Tech Alerts

Resolved - Incoming Long Distance Calls Performance Degraded
Incident Report for Illinois State University
Resolved
The vendor has confirmed that the incoming long distance call impact has been resolved.

Start Time - Friday, January 17, 9:30 AM CST

End Time - Tuesday, January 21, 7:00 AM CST
Posted Jan 21, 2020 - 09:03 CST
Identified
Customers making incoming long distance calls to ISU phones may hear static on the line, despite there being no static on the ISU end. Local calls are not impacted. Administrators are working with the vendor toward a solution.

Start Time - Friday, January 17, 9:30 AM CST

Workarounds - No workarounds are available.
Posted Jan 17, 2020 - 09:46 CST
This incident affected: Telephone and Voice.