Resolved -
The Confluence service has been fully restored. New content is now displaying correctly in both internal and public searches. Users detecting any further issues should contact the TSC to report them.
Start Time - Friday, February 21, 5:37 PM
End Time - Tuesday, March 25, 11:52 PM
Mar 26, 13:14 CDT
Update -
The fix has been applied and dark mode is accessible to all users in Confluence.
Administrators are still working to resolve the issue where newly created articles may not show up in internal search results and newly created public content may not show up in search results.
Mar 19, 15:38 CDT
Update -
Administrators have tested and will be applying a fix for our dark mode issues overnight tonight.
Mar 18, 08:05 CDT
Update -
Administrators have updated Confluence and internal ISU macros are in a working state. Administrators are working to ensure that both dark mode and light mode themes are accessible to all users and will continue to update them. At this time we recommend that the system remains in light mode. If your system is in dark mode you can use this article to switch to light mode: Toggle to Dark or Light Theme in Confluence
Administrators have also discovered that newly created articles may not show up in internal search results and newly created public content may not show up in search results on Help.IllinoisState.edu.
Mar 7, 14:28 CST
Update -
The administrators and vendor continue to work to resolve the issue with the ISU-specific macros. The vendor has confirmed that other organizations are experiencing similar impacts.
Mar 4, 13:09 CST
Identified -
Some ISU-specific macros in Confluence are not rendering correctly within the Confluence application. Impacted macros include the ISU Card, and ISU Accordion macros, among others. Public content available on Help.IllinoisState.edu is unaffected. Administrators are aware and are working toward a resolution.
Start Time - Friday, February 21, 5:37 PM
Workarounds - No workarounds are currently available.
Feb 27, 15:58 CST