Illinois State University Status

Illinois State Tech Alerts

All Systems Operational

Campus Solutions Operational

Canvas Operational

Cherwell ITSM Operational

Cognos Reporting Operational

Credit Card Payment Processing Operational

Help.IllinoisState.edu Operational

Housing and Dining Portal Operational

iPeople Operational

My.IllinoisState.edu Operational

Network Connectivity Operational

Network Drives & File Storage Operational

Microsoft 365 (Email, OneDrive, & Other Apps) Operational

Phishing Notifications Operational

Redbird Card Operational

ServiceNow Operational

Telephone and Voice Operational

ULID Account Management Operational

uPrint Student Printing Operational

Other IT Services Operational

IT Unit Notifications Operational

College of Applied Science and Technology Operational

College of Arts and Sciences Operational

College of Business Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

Live Chat (Bomgar) Maintenance

Completed - The scheduled maintenance has been completed.
Oct 15, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 CDT

Scheduled - Live Chat (Bomgar) will be unavailable during the maintenance window.

Start Time - Wednesday, October 15, 8:00 AM

End Time - Wednesday, October 15, 10:00 AM

Workarounds - No workaround will be available.
Oct 14, 08:20 CDT

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

Colleague Maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:30 CDT

Scheduled - Colleague Maintenance has been scheduled. Users will be unable to log in while the upgrade is taking place.

Please log any issues or questions with your normal support channels.

Start Time - Tuesday, October 7, 5:30 PM

End Time - Tuesday, October 7, 10:00 PM

Workarounds - No workarounds will be available.
Oct 7, 08:09 CDT

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.