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Monitoring - Multiple systems relying on VPN were unavailable for a period of time this morning as administrators continued to work on necessary VPN network maintenance. If you experienced a disruption during the following time frame, you're systems are now available and stable. Should you have any questions or concerns regarding the disruption of service, please contact the Technology Support Center at 309-438-4357.
Start Time - Friday, September 26, 8:45 AM
End Time - Friday, September 26, 9:25 AM
Sep 26, 2025 - 09:36 CDT
Campus Solutions
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Operational
Canvas
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Operational
Cherwell ITSM
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Operational
Cognos Reporting
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Operational
Credit Card Payment Processing
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Operational
Help.IllinoisState.edu
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Operational
Housing and Dining Portal
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Operational
iPeople
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Operational
My.IllinoisState.edu
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Operational
Network Connectivity
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Operational
Network Drives & File Storage
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Operational
Microsoft 365 (Email, OneDrive, & Other Apps)
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Operational
Phishing Notifications
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Operational
Redbird Card
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Operational
ServiceNow
Operational
Telephone and Voice
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Operational
ULID Account Management
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Operational
uPrint Student Printing
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Operational
Other IT Services
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Operational
IT Unit Notifications
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Operational
College of Applied Science and Technology
Operational
Network Maintenance is scheduled for Sunday, September 28th from 2PM - 3PM at the WGLT/WCBU remote office at Bradley University. During the maintenance window, all network services will be unavailable in the WGLT/WCBU remote office at Bradley University.
Start Time - Sunday, September 28, 2:00 PM
End Time - Sunday, September 28, 3:00 PM
Workarounds - No workarounds will be available. Posted on
Sep 19, 2025 - 12:51 CDT
Completed -
The scheduled maintenance has been completed.
Sep 27, 14:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 12:00 CDT
Scheduled -
Network Maintenance is scheduled for the Springfield College of Nursing on Saturday September 27th from noon - 2 PM. During the maintenance window, all network services will be unavailable in the Springfield College of Nursing.
Start Time - Saturday, September 27, 12:00 PM
End Time - Saturday, September 27, 2:00 PM
Workarounds - No workarounds will be available.
Sep 19, 11:48 CDT
Resolved -
Administrators have restored service and software applications are now available within the within the Azure Virtual Desktop (AVD) system.
Start Time - Friday, September 26, 2:23 PM
End Time - Friday, September 26, 11:31 PM
Sep 26, 23:41 CDT
Update -
Administrators are working with the vendor towards resolution. Updates will be provided as they become available, but the service may remain unavailable through the evening.
Sep 26, 17:28 CDT
Identified -
Software applications, such as SPSS and several others, are unavailable at this time from within the Azure Virtual Desktop (AVD) system. Students may receive an error after the service fails to connect. Administrators are working to restore service.
Start Time - Friday, September 26, 2:23 PM
Workarounds - No workarounds will be available.
Sep 26, 15:06 CDT
Completed -
The scheduled maintenance has been completed.
Sep 26, 08:47 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 08:17 CDT
Scheduled -
Necessary VPN network maintenance will occur this morning impacting connectivity to a variety of systems and services on campus. This disruption should be momentary as alternate connections are established. Notably Colleague, WCBU office at Bradley and Springfield College of Nursing among others.
Start Time - Friday, September 26, 8:15 AM
End Time - Friday, September 26, 8:45 AM
Workarounds - No workarounds will be available.
Sep 26, 08:16 CDT
Completed -
The scheduled maintenance has been completed.
Sep 25, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 CDT
Scheduled -
Standard patch maintenance will be performed on a SQL Server database server. The following applications and services will experience a short outage and possible degraded performance during the planned database maintenance period:
• Call Data Records • Facilities iServiceDesk • Facilities Management Condition Assessment web site • Facilities Management Small Scale Drawings • Schlage • Various Campus Solutions Interface ESB jobs • Velocity • Work Order Cost Reports
Start Time - Thursday, September 25, 6:00 PM
End Time - Thursday, September 25, 8:00 PM
Workarounds - No workarounds will be available.
Sep 25, 10:53 CDT
Completed -
The scheduled maintenance has been completed.
Sep 25, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 17:45 CDT
Scheduled -
Necessary VPN network maintenance will occur this evening impacting connectivity to a variety of systems and services on campus. This disruption should be momentary as alternate connections are established. Notably Colleague, WCBU office at Bradley and Springfield College of Nursing among others.
Start Time - Thursday, September 25, 5:45 PM
End Time - Thursday, September 25, 8:00 PM
Workarounds - No workarounds will be available.
Sep 25, 17:34 CDT
Completed -
The scheduled maintenance has been completed.
Sep 23, 22:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 17:30 CDT
Scheduled -
Colleague users will be unable to log in during the maintenance window. Please log any issues or questions with your normal support channels.
Start Time - Tuesday, September 23, 5:30 PM
End Time - Tuesday, September 23, 10:00 PM
Workarounds - No workarounds will be available.
Sep 16, 14:41 CDT
Resolved -
This incident has been resolved.
Sep 16, 08:06 CDT
Update -
SPSS licensing has been renewed. Users should no longer receive a licensing message when using the software.
Sep 16, 08:06 CDT
Identified -
The process of renewing the SPSS license for the upcoming year has taken longer than usual. Users of SPSS may receive a message stating the license has expired, and they will no longer be able to use the software. Campus IT Leaders are aware of the expired license and are working closely with the vendor to get a renewal in place before September 30, 2025.
Sep 10, 16:30 CDT
Completed -
The scheduled maintenance has been completed.
Sep 15, 08:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 00:00 CDT
Scheduled -
Students, faculty, and staff will be unable to access Campus Solutions during the following maintenance window. Impacted services include the following, both directly and via My.IllinoisState.edu, as well as the ISU mobile app:
• Campus Solutions (CS.IllinoisState) • Student Center • Faculty Center • Class Schedules/To Do List/Hold will not display correctly
Start Time - Monday, Sept 15, 12:00 AM
End Time - Monday, Sept 15, 8:00 AM
Workarounds - No workarounds will be available.
Sep 11, 16:19 CDT