Illinois State Tech Alerts

All Systems Operational
Campus Solutions ? Operational
Canvas ? Operational
Cherwell ITSM ? Operational
Cognos Reporting ? Operational
Credit Card Payment Processing ? Operational
Help.IllinoisState.edu ? Operational
Housing and Dining Portal ? Operational
iPeople ? Operational
My.IllinoisState.edu ? Operational
Network Connectivity ? Operational
Network Drives & File Storage ? Operational
Office 365 (Email, OneDrive, & Other Apps) ? Operational
Phishing Notifications ? Operational
Redbird Card ? Operational
Telephone and Voice ? Operational
ULID Account Management ? Operational
uPrint Student Printing ? Operational
Other IT Services ? Operational
IT Unit Notifications ? Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cherwell Vendor Maintenance Feb 21, 2025 21:00 - Feb 22, 2025 03:00 CST
The Cherwell vendor will be performing maintenance. During the maintenance period, the Cherwell desktop and web clients, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService), may have intermittent availability.

Start Time - Friday, February 21, 9:00 PM

End Time - Saturday, February 22, 3:00 AM

Workarounds - No workarounds will be available.
Posted on Feb 18, 2025 - 10:58 CST
iPeople Maintenance Feb 26, 2025 17:00 - Feb 27, 2025 12:00 CST
Users won't be able to log in during the maintenance window and will be disconnected. Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Wednesday, February 26, 5:00 PM

End Time - Thursday, February 27, 12:00 PM

Workarounds - No workarounds will be available.
Posted on Feb 12, 2025 - 10:29 CST
Past Incidents
Feb 21, 2025

No incidents reported today.

Feb 20, 2025
Kuali - Change Position Funding Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 10:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 08:00 CST
Scheduled - The Change Position Funding application in Kuali will be unavailable. Users will be unable to create or make new submissions during the following maintenance window:

Start Time - Thursday, February 20, 8:00 AM

End Time - Thursday, February 20, 10:00 AM

Workarounds - No workarounds will be available.
Feb 19, 15:37 CST
SendTo (Liquid Files) Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 07:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 07:00 CST
Scheduled - SendTo (Liquid Files) file sending and download, as well as all SendTo FileDrops, will be unavailable during the following maintenance window:

Start Time - Thursday, February 20, 7:00 AM

End Time - Thursday, February 20, 7:15 AM

Workarounds - No workarounds will be available.
Feb 18, 14:00 CST
Feb 19, 2025

No incidents reported.

Feb 18, 2025
Microsoft Configuration Manager (ConfigMgr) Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 19:30 CST
Scheduled - Microsoft Configuration Manager (ConfigMgr) will be unavailable during the maintenance window.

Start Time - Tuesday, February 18, 7:30 PM

End Time - Tuesday, February 18, 11:00 PM

Workarounds - No workarounds will be available.
Feb 10, 15:26 CST
ScreenConnect Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 19:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 CST
Scheduled - ScreenConnect may be unavailable during the maintenance window. ScreenConnect-enrolled endpoints may be disconnected from the application server for a short time after the service returns online.

Start Time - Tuesday, February 18, 6:00 PM

End Time - Tuesday, February 18, 7:00 PM

Workarounds - No workarounds will be available.
Feb 18, 13:27 CST
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Baseball Press Box Network Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 11:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 09:30 CST
Scheduled - All network services (wired, wireless, VoIP) will be unavailable for the duration of the maintenance window.

Start Time - Friday, February 14, 9:30 AM

End Time - Friday, February 14, 11:30 AM

Workarounds - No workarounds will be available.
Feb 13, 08:46 CST
Feb 13, 2025
Resolved - Kuali Build Performance Degraded
Resolved - The vendor has confirmed this issue has been resolved and performance has been restored.

Start Time - Thursday, February 13, 12:49 PM

End Time - Thursday, February 13, 1:46 PM
Feb 13, 14:35 CST
Identified - The Kuali vendor is investigating intermittent performance issues with the Kuali platform. ISU users have reported unavailability and errors when attempting to access the Kuali environment.

Start Time - Thursday, February 13, 12:49 PM

Workarounds - No workarounds are currently available.
Feb 13, 13:01 CST
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025
Wireless Network Maintenance
Completed - The scheduled maintenance has been completed.
Feb 9, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 07:00 CST
Scheduled - Guests of the University attempting to create new Guest Wireless Accounts on campus will be unable to do so during the maintenance window. While no impact is expected, wireless authentication to ISUnet and ISUnet-StartHere may be degraded during the maintenance window.

Start Time - Sunday, February 9, 7:00 AM

End Time - Sunday, February 9, 12:00 PM

Workarounds - No workarounds will be available.
Feb 4, 14:15 CST
Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

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