Illinois State University Status

Illinois State Tech Alerts

All Systems Operational

Campus Solutions Operational

Canvas Operational

Cognos Reporting Operational

Confluence Operational

Credit Card Payment Processing Operational

Help.IllinoisState.edu Operational

Housing and Dining Portal Operational

iPeople Operational

My.IllinoisState.edu Operational

Network Connectivity Operational

Network Drives & File Storage Operational

Microsoft 365 (Email, OneDrive, & Other Apps) Operational

Phishing Notifications Operational

Redbird Card Operational

ServiceNow Operational

Telephone and Voice Operational

ULID Account Management Operational

uPrint Student Printing Operational

Other IT Services Operational

IT Unit Notifications Operational

College of Applied Science and Technology Operational

College of Arts and Sciences Operational

College of Business Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 1, 2026

No incidents reported today.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

Campus Solutions Maintenance

Completed - The scheduled maintenance has been completed.
Feb 27, 08:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST

Scheduled - Students, faculty, and staff will be unable to access Campus Solutions during the following maintenance. Impacted services include the following via My.IllinoisState.edu as well as the ISU mobile app:

• Campus Solutions (CS.IllinoisState)
• Student Center
• Faculty Center
• Class Schedules/To Do List/Hold will not display correctly

Start Time - Friday, February 27, 12:00 AM

End Time - Friday, February 27, 8:00 AM

Workarounds - No workarounds will be available.
Feb 20, 14:54 CST

Feb 26, 2026

No incidents reported.

Feb 25, 2026

SQL Server Database Maintenance

Completed - The scheduled maintenance has been completed.
Feb 25, 20:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 CST

Scheduled - Standard patch maintenance will be performed on a SQL Server database server. The following applications and services will experience a short outage and possible degraded performance during the planned database maintenance period:

AT Report Server
Call Data Records
Facilities iServiceDesk
Facilities Management Condition Assessment website
Facilities Management Small Scale Drawings
Schlage
Various Campus Solutions Interface ESB jobs
Velocity
Work Order Cost Reports

Start Time - Wednesday, February 25, 6:00 PM

End Time - Wednesday, February 25, 8:00 PM

Workarounds - No workarounds will be available.
Feb 25, 11:55 CST

Resolved - Device Login/O365 Error

Resolved - This incident has been resolved.
Feb 25, 13:38 CST

Monitoring - Administrators have confirmed this issue has been resolved. Rebooting your workstation is recommended for users who may still be experiencing the issue. Contact the Technology Support Center if further assistance is required.

Actual Start Time - Monday, February 24, 5:30 PM

End Time - Tuesday, February 25, 8:43 AM
Feb 25, 09:01 CST

Identified - Some faculty & staff may experience an error when trying to log into their university provided laptop/desktop computer. Additionally, those that can log in may experience an error attempting to access their O365 desktop applications.

Administrators are working to resolve the issue.

Start Time - Tuesday, February 25, 6:30 AM

Workarounds - O365 web applications are available from alternate device/browser via My.IllinoisState.edu or Office365.IllinoisState.edu.
Feb 25, 08:35 CST

Resolved - TouchNet Emails Performance Degraded

Resolved - Administrators have confirmed with the vendor that email confirmations and notifications are working.

Start Time - Wednesday, February 11, 1:52 PM

End Time - Wednesday, February 25, 9:04 AM
Feb 25, 13:38 CST

Update - Touchnet Bill+Payment (Student and Authorized Login) - students and authorized users may not be able to log in, receive password reset emails, or receive resetting account notifications.
Feb 12, 12:02 CST

Identified - When payments are made where an email confirmation is expected, such as uStore & uPay, students and staff may not receive the confirmation email. Blocked emails will not be delivered again. Administrators and the vendor are actively working to resolve the problem.

Start Time - Wednesday, February 11, 1:52 PM

Workarounds - No workaround are available.
Feb 12, 11:17 CST

Feb 24, 2026

No incidents reported.

Feb 23, 2026

iPeople & Campus Solutions Maintenance

Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 00:00 CST

Scheduled - iPeople and Campus Solutions search services (Menu Search and Class Search) will be offline during the following maintenance window:

Start Time - Monday, February 23, 12:00 AM

End Time - Monday, February 23, 7:00 AM

Workarounds - No workaround will be available.
Feb 11, 10:54 CST

Feb 22, 2026

Campus Solutions Maintenance

Completed - The scheduled maintenance has been completed.
Feb 22, 13:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:00 CST

Scheduled - Campus Solutions (Student Center, Faculty Center) will be unavailable during the following maintenance window:

Start Time - Friday, February 20, 5:00 PM

End Time - Sunday, February 22, 1:00 PM

Workarounds - No workaround will be available.
Feb 11, 10:54 CST

Feb 21, 2026

iPeople Maintenance

Completed - The scheduled maintenance has been completed.
Feb 21, 13:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:01 CST

Scheduled - iPeople will be unavailable during the following maintenance window:

Start Time - Friday, February 20, 5:00 PM

End Time - Saturday, February 21, 1:00 PM

Workarounds - No workaround will be available.
Feb 11, 10:53 CST

LabStats Maintenance

Completed - The scheduled maintenance has been completed.
Feb 21, 09:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 CST

Scheduled - The LabStats web manager dashboard will be unavailable during the maintenance window. Data will continue to be collected, but check-ins to the server will be queued until the upgrade is complete and the check-in service is restored.

Start Time - Friday, February 20, 9:00 AM

End Time - Saturday, February 21, 9:00 AM

Workarounds - No workaround will be available.
Feb 12, 13:40 CST

Feb 20, 2026

Resolved - Qualtrics Partial Outage

Resolved - This incident has been resolved.
Feb 20, 08:20 CST

Monitoring - Qualtrics content is now showing for users.

Start Time - Sunday, February 15, 7:45 PM

End Time - Monday, February 16, 8:32 AM
Feb 16, 08:51 CST

Identified - Users are able to login to Qualtrics, but are finding their content/surveys are missing. Administrators are working to resolve the issue.

Start Time - Sunday, February 15, 7:45 PM

Workarounds - No workarounds are currently available.
Feb 16, 08:04 CST

Feb 19, 2026

Confluence/Help.IllinoisState.edu Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 16:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:30 CST

Scheduled - Confluence, including Help.IllinoisState.edu, will be unavailable during the following emergency maintenance window:

Start Time - Thursday, February 19, 2:30 PM

End Time - Thursday, February 19, 4:00 PM

Workarounds - No workarounds will be available.
Feb 19, 14:05 CST

iPeople Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 CST

Scheduled - iPeople will be unavailable during the following maintenance window:

Start Time - Thursday, February 19, 12:00 AM

End Time - Thursday, February 19, 7:00 AM

Workarounds - No workaround will be available.
Feb 11, 10:53 CST

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Feb 15, 2026

No incidents reported.