Current Alerts

System Alert

System Alert

Campus Solutions (CS.IllinoisState.edu) and iPeople Network and System Maintenance

Who is impacted: Faculty, staff, and students.

What is impacted: The network that connects Campus Solutions and iPeople from Oracle to ISU will be undergoing maintenance. This may result in Campus Solutions and iPeople being unreachable for up to 2 hours during the maintenance window. Please note that both applications will continue to run in a healthy state. Impacted applications include:

  • iPeople 
  • Campus Solutions (CS.IllinoisState) 
  • Student Center  
  • Faculty Center 
  • Online Applications for Admission for Spring 2019

Start Time: Friday, September 21, 12:00 AM CDT

Scheduled End Time: Friday, September 21, 9:00 AM CDT

Actual End Time: Friday, September 21, 6:00 AM CDT

Workarounds: No workarounds will be available.

Latest Update

Resolution: The vendor successfully completed maintenance at 6:00 AM CDT.

System Alert

System Alert

Campus Solutions (CS.IllinoisState.edu) and iPeople Network Maintenance

Who is impacted: Faculty, staff, and students.

What is impacted: The network that connects Campus Solutions and iPeople from Oracle to ISU will be undergoing maintenance. This may result in Campus Solutions and iPeople being unreachable for up to 2 hours during the maintenance window. Please note that both applications will continue to run in a healthy state. Impacted applications include:

  • iPeople 
  • Campus Solutions (CS.IllinoisState) 
  • Student Center  
  • Faculty Center 
  • Online Applications for Admission for Spring 2019

Start Time: Saturday, September 22, 12:00 AM CDT

End Time: Saturday, September 22, 6:00 AM CDT

Workarounds: No workarounds will be available.

Latest Update

Resolution: This scheduled maintenance has been canceled. 

Upcoming Alerts

Upcoming System Alert

System Alert

Cherwell Vendor Maintenance

Who is Impacted: Students, faculty, and staff.

What is Impacted: The Cherwell desktop and web clients, as well as the ITHelp portal (ITHelp.IllinoisState), may be unavailable during the maintenance window.

Start Time: Friday, September 21, 9:00 PM CDT

End Time: Saturday, September 22, 3:00 AM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

Central Login (CAS) and Account Self-Service Database Maintenance

Who is Impacted: Faculty, staff, and students utilizing Central Login and Account Self-Service.

What is Impacted: The following services will be affected during the maintenance window:

All web applications that utilize Central Login (CAS, Webgate) including, but not limited to:

  • My.Illinoisstate
  • ReggieNet
  • StarRez
  • Account Self-Service: (Account Creation, Password Changes & Recovery, and Technology Support Center Administrative Views)

The following will continue to function normally during the maintenance:

  • University Workstation Login
  • Wifi
  • Office 365/ Email

Start Time: Friday, September 21, 10:00 PM CDT

End Time: Saturday, September 22, 1:00 AM CDT

Workarounds: Email may be accessed at Office365.IllinoisState.edu 

Upcoming System Alert

System Alert

My.IllinoisState.edu Portal Database Maintenance

Who is Impacted: Students, faculty, and staff.

What is Impacted: My.IllinoisState databases will be undergoing maintenance. During this database maintenance window, My.IllinoisState will not be accessible at times and/or performance may be degraded.  

Start Time: Friday, September 21, 10:00 PM CDT

End Time: Saturday, September 22, 1:00 AM CDT

Workarounds: Email may be accessed at: Office365.IllinoisState.edu 

Upcoming System Alert

System Alert

Oracle Database Maintenance

Who is Impacted: Staff members accessing Budget Wizard, Cognos, Enterprise Data Warehouse, Legacy data. 

What is Impacted: The Production Oracle databases for these applications will undergo maintenance. During this time, applications and users will not be able to connect to the databases nor execute queries against the databases. Impacted applications include:

  • Budget Wizard
  • Cognos reporting accessing the Enterprise Data Warehouse or Legacy data
  • Direct querying of these databases via SQL Developer

Start Time: Friday, September 21, 10:00 PM CDT

End Time: Saturday, September 22, 1:00 AM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

Campus Solutions (CS.IllinoisState.edu) /iPeople Maintenance

Who is Impacted: Faculty, staff, and students.

What is Impacted: During the maintenance window, Campus Solutions and iPeople will be unavailable. Impacted systems include:

  • iPeople
  • Campus Solutions (CS.IllinoisState)
  • Student Center 
  • Faculty Center
  • Online Applications for Admission for Spring 2019       

Start Time: Friday, September 21, 11:00 PM CDT

End Time: Saturday, September 22, 9:00 AM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

VMware vCenter Maintenance

Who is Impacted: Technical Staff

What is Impacted: The ability to configure servers through vCenter will not be available during the maintenance period. Servers will continue to run and be available through Remote Desktop

Start Time: Saturday, September 22, 2018 at 9:00 AM CDT

End Time: Saturday, September 22, 2018 at 5:00 PM CDT

Workaround:  No workarounds will be available.

Upcoming System Alert

System Alert

OIM Maintenance

Who is Impacted: IT Staff, Students, Faculty, Staff, and Spring 2019 Applicants.

What is Impacted: During the maintenance period, users will be able to create new ULID accounts or modify existing account information including resetting passwords via the Account Self-Service website however, longer than normal processing times may be experienced. IT Staff will experience longer than normal processing times when attempting to lookup ULID account information or perform password resets.

Start Time: Sunday, September 23, 5:30 PM CDT

End Time: Monday, September 24, 1:00 AM CDT

Workaround: There are no workarounds available.

Upcoming System Alert

System Alert

Credit Card Terminal Processing Vendor Maintenance

Who is Impacted: Users attempting to process credit card transactions via credit card terminals.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance which may impact the ability to process transactions via credit card terminals.   

Start Time: Tuesday, September 25, 8:00 AM CDT

End Time: Tuesday, September 25, 4:00 PM CDT

Workaround: There are no workarounds available.

Upcoming System Alert

System Alert

System Center Configuration Manager (SCCM) PROD Environment Maintenance

Who is Impacted: IT staff utilizing System Center Configuration Manager (SCCM) PROD.

What is Impacted: The SCCM service will be upgraded to a new version and will be unavailable during the maintenance window.

Start Time: Tuesday, October 30, 7:00 PM CDT

End Time: Tuesday, October 30, 11:00 PM CDT

Workarounds: No workarounds will be available.

Expired Alerts

Expired System Alert

System Alert

TouchNet Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: The following TouchNet services will be unavailable during maintenance:

  • Application Fee Payment
  • Enrollment Deposit Fee Payment
  • Graduation Fee Payment
  • Advancement Donations and Giving
  • CCWeb related functionality
  • Any functionality that passes through pay.illinoisstate.edu
  • Adding funds to Redbird Card
  • TouchNet payment balance inquiries. 

Start Time: Wednesday, September 19, 2:00 AM CDT

End Time: Wednesday, September 19, 6:00 AM CDT

Workarounds: No workarounds at this time.