Current Alerts

System Alert

System Alert

Compellent Storage Center Maintenance

On Thursday, December 18, 2014 7:00 AM-4:00 PM, storage administrators will be upgrading software on the Compellent Storage Center in JH and STV datacenters.  This is advertised as a non-service impacting upgrade, but system and application administrators are being asked to monitor their applications and watch for updates to the Tech Alert throughout the day.

Here’s the list of impacted servers/clusters to be monitored:

  • Campus Email
  • ReggieNet
  • AT Hosted VMware Virtual Severs
  • AT Oracle Database Environments:
    • atoraedw01.at.illinoisstate.edu  (newest EDW Prod)
    • atoraedw01-d.at.illinoisstate.edu (newest EDW Dev)
    • atoraedw01-t.at.illinoisstate.edu (newest EDW Test)
    • atorahcm01-t.at.illinoisstate.edu (something to do with iPeople TEST)
    • atoraiam01.at.illinoisstate.edu (IAM Prod)
    • atoraiam01-t.at.illinoisstate.edu (IAM Dev & Test)
  • atorases01-t.at.illinoisstate.edu (something to do with iPeople TEST)​
  • Citrix XenDesktop Environment
  • AT MSSQL Cluster

Show Technical Information

Technical Information

On Thursday, December 18, 2014 7:00 AM-4:00 PM, storage administrators will be upgrading software on the Compellent Storage Center in JH and STV datacenters.  This is advertised as a non-service impacting upgrade, but system and application administrators are being asked to monitor their applications and watch for updates to the Tech Alert throughout the day.

Here’s the list of impacted servers/clusters to be monitored:

  • Campus Email
  • ReggieNet
  • AT Hosted VMware Virtual Severs
  • AT Oracle Database Environments:
    • atoraedw01.at.illinoisstate.edu  (newest EDW Prod)
    • atoraedw01-d.at.illinoisstate.edu (newest EDW Dev)
    • atoraedw01-t.at.illinoisstate.edu (newest EDW Test)
    • atorahcm01-t.at.illinoisstate.edu (something to do with iPeople TEST)
    • atoraiam01.at.illinoisstate.edu (IAM Prod)
    • atoraiam01-t.at.illinoisstate.edu (IAM Dev & Test)
  • atorases01-t.at.illinoisstate.edu (something to do with iPeople TEST)​
  • Citrix XenDesktop Environment
  • AT MSSQL Cluster
System Alert

System Alert

CAS-IT Hosted Services Maintenance

The College of Arts & Sciences Information Technology (CAS-IT) has scheduled maintenance for Wednesday, December 17, 2014 starting at 8:00 am.  This maintenance is expected to last for approximately three days and should be completed by the end of the day on Friday, December 19, 2014.  During this time the following services will be unavailable:

  • CAS Private Drive (R:)
  • CAS Department Shared Drives (S:)
  • CAS Public and Instructor Drives
  • CAS Hosted Websites
  • CAS Hosted Surveys (http://survey.lilt.ilstu.edu)
  • CAS Print Server
  • CAS Hosted Services

Digital Measures will not be impacted by this maintenance and users may continue to enter productivity information.  The direct link to the Digital Measures' login page is https://www.digitalmeasures.com/login/ilstu/faculty.  The About.illinoisState.edu websites  (https://about.illinoisstate.edu) will also not be impacted.

Show Technical Information

Technical Information

The College of Arts & Sciences Information Technology (CAS-IT) team has scheduled maintenance after grades are due for Wednesday, December 17, 2014 at 8:00 am. This maintenance is expected to last approximately three days and should be completed by the end of the day on Friday, December 19, 2014. During this time major hardware systems will be updated. These systems provide the following services:

  • CAS Private Drive (R:)
  • CAS Department Shared Drives (S:)
  • CAS Public and Instructor Drives
  • CAS Hosted Websites
  • CAS Hosted Surveys (http://survey.lilt.ilstu.edu)
  • CAS Print Server
  • CAS Hosted Services

Digital Measures will not be impacted by this planned outage and users may continue to enter productivity information. The direct link to Digital Measures' login page iswww.digitalmeasures.com/login/ilstu/faculty. About.IllinoisState.edu websites will not be impacted by this outage.

System Alert

System Alert

Select Survet at survey.lilt.ilstu.edu Maintenance

Maintenance has been scheduled for Select Survey on https://survey.lilt.ilstu.edu/ on Wednesday, December 17, 2014 starting at 8:00 am.  This maintenance is expected to last approximately three days and should be completed by the end of the day on Friday, December 19, 2014.  During this time Select Survey on survey.lilt.ilstu.edu will be unavailable.  Other Select Survey locations will not be impacted.

Show Technical Information

Technical Information

Maintenance has been scheduled for Select Survey on http://survey.lilt.ilstu.edu after grades are due for Wednesday, December 17, 2014 at 8:00 am. This maintenance is expected to last approximately three days and should be completed by the end of the day on Friday, December 19, 2014. During this time major hardware systems will be updated. Other Select Survey locations are not impacted.

Phishing Alert

Phishing Alert

Phishing: Illinois Important Notice

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Dear user

 

We are currently upgrading our email for better services, you are required to click on the link to verify your account.

CLICK HERE

If you can't click the above link, copy and paste on your browser address.

We are sorry for any inconvenience caused.

 

Illinois State University

Campus Help Desk

System Alert

System Alert

VoIP Telephone System Maintenance

The VoIP Telephone System will be going through a maintenance upgrade.  There will be phone outages of 15-20 minutes per phone as they load the latest firmware.  The first round will begin around 8:00 PM and continue until all phones have been upgraded.  This will affect all campus VoIP phones, on and off campus.  It will not affect the university's lab schools.  The campus voicemail server will be upgraded the night of December 17th, the campus Contact Center server will be upgraded the night of December 15th, and the Communication Manager will be under maintenance the night of December 18th.

Show Technical Information

Technical Information

The VoIP telephone system will going through a maintenance upgrade the week of December 15th.  The following services will be moving over to our virtual servers and will upgraded to Cisco’s latest version of Communication Manager and it’s Unified Communication platform.  

There will be phone outages of 15 to 20 minutes per phone as they load the latest firmware   This will bring us with the latest versions of software and remove our current VoIP installation off of aging physical appliances.  The current server platforms won’t allow us to grow any larger and by virtualizing will allow the university to increase to a possible 10,000 endpoints.  

The first round will begin around 8:00 PM and continue till all VoIP phones have the new firmware.   This will affect all campus VoIP phones, on and off campus.  It will not affect the university’s lab schools.  

The campus voicemail server will be upgraded the night of December 17th.  This is to bring it up to the latest version and allow us to virtualize the appliances.  

The campus Contact Center server will be upgraded the night of the 15th.

The Communication Manager (UC, VoIP, Jabber) will be under maintenance the night of December 18th.

Latest Update

Due to Cisco tools that wouldn’t work during the upgrade, the decision was made to halt the migration until we could remedy the altercations.  We now will be moving the schedule to start at 8:00PM this evening the 18th.  Once again, there will be minimal downtown for each telephone. 

 

If there is any questions or concern please contact Dan Thames at dgthame@ilstu.edu

Upcoming Alerts