Current Alerts

System Alert

System Alert

StarRez and Housing and Dining Portal Maintenance

The StarRez Web, StarRez Admin Portal, and the Housing and Dining Portal, will be upgraded between 6:00 pm and 10:00 pm on Tuesday, May 24.  

The ISU Housing hosting vendor will be upgrading the StarRez system to improve performance and functionality. During the maintenance period, students may experience intermittent issues within the Housing and Dining Portal, but should be able to log out, log back in, and continue where they left off. Once the upgrade has completed, application administrators will update users that services have been fully restored. 

Show Technical Information

Technical Information

The StarRez Web, StarRez Admin Portal, and the Housing and Dining Portal, will be upgraded between 6:00 pm and 10:00 pm on Tuesday, May 24.

StarCare, the ISU Housing hosting vendor, will be upgrading the system from version 10.0, to version 10.1, to improve performance and functionality. During the maintenance period, students may experience intermittent issues within the Housing and Dining Portal, but should be able to log out, log back in, and continue where they left off. Once the upgrade has completed, application administrators will update users that services have been fully restored. 

Latest Update

The ISU Housing and Dining hosting vendor has moved the date of our StarRez Web, StarRez Admin Portal, and the Housing and Dining Portal upgrade that was originally scheduled for Tuesday, May 24.  The maintenance has been rescheduled to Wednesday, May 25 between 6:00 pm and 10:00 pm.

System Alert

System Alert

Resolved: SharePoint Maintenance

Maintenance is planned for SharePoint on Tuesday, May 24 from 11:00 p.m. until 12:00 a.m.

SharePoint services may be unavailable during this time.

Latest Update

SharePoint maintenance was completed at 11:50 p.m. on Tuesday, May 24th. 

System Alert

System Alert

DevReg Portal Performance Degraded

Devreg.ilstu.edu, the resnet computer registration system, is currently using the default web pages, though it is functioning as designed. Please use it as normal. AT is working to restore the site to it’s original form. 

Show Technical Information

Technical Information

Incident #48004

Latest Update

The ISU schema has been applied to the site and the site is functioning as designed. 

Phishing Alert

Phishing Alert

Phishing: New WebMail update and verification

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Important!

According to our records, this email account has not been verified and updated to our new mail portal

Kindly visit the member service area or Sign In to upgrade immediately.

Administrator

Phishing Alert

Phishing Alert

Phishing: Your Account Needs Attention

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Dear Valued Student,

    We received your request to shutdown your account, kindly Cancel Request to continue using our services:-

 

CANCEL REQUEST & RECTIFY THIS PROBLEM

 

 

Ps:- We will process your request within 24 hours To retain your account.

Illnois State Management.

System Alert

System Alert

OWA and Outlook Search Performance Degraded

Faculty and Staff have reported being unable to search email or people within OWA (Outlook Web App) and Outlook. The issue has been confirmed by Support, and been occurring since April 26, 2016. 

The system administrators have been working with Microsoft to get the issue resolved.

Show Technical Information

Technical Information

Infrastructure Incident #44213.

Upcoming Alerts

Expired Alerts

Expired System Alert

System Alert

ReggieNet Maintenance

ReggieNet has been schedule for maintenance on Monday, May 23 starting at 4:30 p.m. A patch will be deployed to correct text wrapping for files with long names in the Resources section.

No outage or degradation to performance is expected at this time.