Current Alerts

Phishing Alert

Phishing Alert

Phishing: Tech Alert - Account Service channel

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Hello!

Due to Security concerns and supportability concerns, your ULID needs to be validated

Validate now

Online: Technology Support Center
By Phone: (309) 438-4357(HELP)
By Email: supportcenter@IllinoisState.edu
In-person: Technology Support Center (Julian Hall 145)

Upcoming Alerts

Upcoming System Alert

System Alert

Campus Solutions Maintenance

Who is Impacted: Faculty, Staff, Students, and Applicants

What is Impacted: Campus Solutions will be undergoing an upgrade and will be unavailable.
 
Impacted applications include:

  • Go.IllinoisState
  • Student Self Service
  • Faculty Self Service
  • On-line Applications
  • Campus Solutions Reporting copy will be degraded and/or may lag

Start Time: July 21, 4:30 PM CDT

End Time: July 25, approximately 5:00 PM CDT

Workaround: There are no workarounds available.

Upcoming System Alert

System Alert

Central Login (CAS) and Account Self Service Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: The following services will be affected:

  • All web applications that utilize Central Login (CAS, Webgate) including, but not limited to:
  • My.Illinoisstate
  • ReggieNet
  • StarRez
  • Account Self Service: Account Creation, Password Changes & Recovery, and Technology Support Center Administrative Views

The following will continue to function during maintenance:

  • University Workstation Login
  • Wifi
  • Office 365
  • Email

Start Time: Friday, July 21st, 2017 at 5:30 PM CDT

End Time: Friday, July 21st, 2017 at 11:59 PM CDT

Workarounds: The My.Illinoistate portal will provide alternative links to reach Office 365 and ReggieNet.

Upcoming Network Alert

Network Alert

Wireless Network Maintenance

Who is Impacted: Students, faculty, staff, and visitors on campus attempting to access the campus wireless network.

What is Impacted: The campus wireless network will be undergoing maintenance. During the maintenance window, all users in all campus locations will experience intermittent or no wireless connectivity. 

Start Time: Sunday, July 23, 9:00 AM CDT

End Time: Sunday, July 23, 11:00 AM CDT

Workarounds: No workarounds will be available.

Upcoming System Alert

System Alert

iPeople Maintenance

Title: iPeople Maintenance

Who is Impacted: Student Employees, Faculty, and Staff

What is Impacted:  In support of the Campus Solutions upgrade iPeople will undergo maintenance late evening Sunday July 23rd to early Monday morning July 24th.  Due to the nature of the maintenance more exact times cannot be provided.  The following iPeople services may be unavailable during the maintenance window:

  • iPeople/HRMS
  • Timesheet entry
  • Employee Self Service
  • iPeople Reporting copy databases will potentially be degraded and/or may lag
  • Integrated messages will be stopped during the maintenance

Expired Alerts

Expired Network Alert

Network Alert

Resolved: Guest Wireless Access Performance Degraded

Resolution:  The vendor has implemented a fix to resolve the issue with missing login credentials from the text messages when creating Guest Wireless Accounts.  Guest Wireless Accounts services are operating normally.

Expired Phishing Alert

Phishing Alert

Phishing: 1 New Message

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Dear <Name>,


There has been phishing emails been reported to Administror Domain ilstu.edu
We advice you quickly verify your <EMAIL ADDRESS> to avoid deactivation and help us eradicate un-used accounts.

If your Email ID: <EMAIL ADDRESS> is still in use we advice you verify.

CHECK AND VERIFY NOW


Adiministrator Department
ILLINOIS STATE UNIVERSITY