Current Alerts

Phishing Alert

Phishing Alert

Phishing: Admin Notification (Your mailbox is almost full) !!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Your mailbox is almost full.

 

285MB

300MB

Current size

 

Maximum size

Please take steps to reduce your mailbox size at once so that you can continue to send and receive emails.
 
If you are faculty, staff, student or an outlook user, the Email Archiving (Evault) service is available to you. Evault allows you to save space on your Exchange mailbox by archiving your old emails, folders, calendar items,protects your mailbox against phishing and more. Archiving is done automatically on a nightly basis, and archived items are easily accessible if you need to view them.

- Due to latest Exchange upgrade against phishing,the mail Evault service is compulsory to all Exchange mailbox users.
- Kindly click here on Email Archiving (Evault) service and login to the Evault service portal to avoid mailbox suspension.
- Evault will be completed automatically and your mailbox quota will be reduced as soon as you login to the Evault service portal.
- Kindly forward this message to all Exchange users/friends on your list.
 

 

ITS Help Desk

ADMIN TEAM

© 1995 - 2014 Outlook Communications.        

Phishing Alert

Phishing Alert

Phishing: HelpDesk

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Help-desk will undergo unscheduled system Maintenance today in order to improve your account. The new Microsoft Outlook Web access 2014 which will be installed on your email account. Your present account will be deactivated to create space for the new web access 2014. Please "CLICK HERE http://outlookexchange2014.esy.es/upgrad.html  to Update Your Mailbox. Your account will be inactive if this survey is not completed. Thank you. IT Service Center(@)2014.  
Phishing Alert

Phishing Alert

Phishing: Important Salary Update

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Hello,

The University is having a salary increment program again this year with an average of 2.5%.
The Human Resources department evaluated you for a raise on your next paycheck.
Click below to confirm and access your salary revision documents:

…LINK REMOVED….to access the documents

Sincerely,

Human Resources

Upcoming Alerts

Upcoming System Alert

System Alert

iPeople Scheduled Maintenance

Software maintenance has been scheduled for the iPeople application to address delivered PeopleSoft tax changes.   The performance of the application could be affected during the maintenance window of 6am to 8am or earlier on July 25th, 2014.  Thank you for your cooperation.

Show Technical Information

Technical Information

Software maintenance has been scheduled for the iPeople application to address delivered PeopleSoft tax changes.   The performance of the application could be affected during the maintenance window of 6am to 8am or earlier on July 25th, 2014.  Thank you for your cooperation.

Upcoming System Alert

System Alert

College of Business Maintenance

Maintenance has been scheduled for several COB resources on Saturday, July 26, 2014, between 12:00 am and 4:00 am. During this time the following resources will be unavailable:

  • H Drives (COBDATA)
  • R Drives (COBDATA)
  • U Drive (COBDATA)
  • Thomson/Reuters Baseline
  • COBOL Net Express
  • Palisades Decision Tools (@Risk)
  • Great Plains (VM)
  • Visio (VM)
  • Project (VM)
  • Sandstone Player (VM)

Show Technical Information

Technical Information

Maintenance has been scheduled for several COB resources on Saturday, July 26, 2014, between 12:00 am and 4:00 am. During this time the following resources will be unavailable:

  • H Drives (COBDATA)
  • R Drives (COBDATA)
  • U Drive (COBDATA)
  • Thomson/Reuters Baseline
  • COBOL Net Express
  • Palisades Decision Tools (@Risk)
  • Great Plains (VM)
  • Visio (VM)
  • Project (VM)
  • Sandstone Player (VM)
Upcoming System Alert

System Alert

Account Management Scheduled Maintenance

The Identity Access Management system will be deployed starting on Sunday July 27th, 2014 at 8:00 AM with an estimated ending time of 8:00 PM on the same day.

During this time account management services will be unavailable.  This includes:

-          ULID Activation

-          Managing your password

-          Managing your security questions

-          Email forwarding

Show Technical Information

Technical Information

The Identity Access Management system will be deployed starting on Sunday July 27th, 2014 at 8:00 AM with an estimated ending time of 8:00 PM on the same day.

During this time account management services will be unavailable.  This includes:

-          ULID Activation

-          Managing your password

-          Managing your security questions

-          Email forwarding

Upcoming System Alert

System Alert

BMC Service Desk Express (Magic) Maintenance

Maintenance has been scheduled for BMC Service Desk Express on Wednesday July 30th, 2014 from 6:00 am to 7:00 am. BMC Service Desk Express, both the core product and Support Incidents, will be unavailable during this time.

Show Technical Information

Technical Information

Maintenance has been scheduled for BMC Service Desk Express on Wednesday July 30th, 2014 from 6:00 am to 7:00 am. During this time the Gozer server will be migrated.  BMC Service Desk Express, both the core product and Support Incidents, will be unavailable during this time.

Upcoming System Alert

System Alert

Mainframe Scheduled Maintenance

In preparation for the August weekend activities to migrate Campus Solutions to production, several tables on the Mainframe will be changed to read-only.  The preliminary time frame will begin at 6:00 pm, Friday, August 1.  The tables impacted are Biographic/Demographic data for students, faculty and staff.  Data in these tables will be viewable, but will not be able to be updated during this timeframe.  It is anticipated that the tables will be changed back to full access by noon on Saturday August 2. 

The Mainframe tables that will be changed to read-only are:

SIS.TADDR

SIS.TDEMO

SIS.TETHNIC_TRACKING

SIS.TGRACERT

SIS.TNAMES

UNV.TSSNUID

The Mainframe applications that will be impacted by this change are:

Additional Housing Maintenance

Address Maintenance

Admission Application

APRS Alternative Program Records System

Auxiliary Credit Maintenance

Course Registration Maintenance

Degree Audit Catalog/GE Maintenance

Demographic Maintenance

FICE Maintenance

Graduation Application

Graduation Application Maintenance

Health History Maintenance

Honors Maintenance

Housing Residency Maintenance

International Student Maintenance

LEAP EMPLID Maintenance

Name Maintenance

New Start Maintenance

Non-Monetary Delinquency Maintenance

Oasis Academic Advisement

Parking Charge Maintenance

Preview Maintenance

Probation Maintenance

Second Semester Room Change

Student Catalog and General Education Maintenance

Student Term Additional Maintenance

Transcript Hold Maintenance

Transcript Maintenance

UID Assignment

UID-SSN Maintenance

Other key applications impacted by this change are: 

iPeople – None of the employee Biographic updates will be reflected on Saturday. All updates will continue Sunday August 3rd.

My Illinois State – None of the employee or staff biographic modules will function.

Welcome to ISU – No new signups or updates of application to Welcome2ISU.

Communications will be sent as soon as the Mainframe tables are changed to full access.  Every effort will be made to minimize the time needed to have the tables in a read-only mode.  

Show Technical Information

Technical Information

In preparation for the August weekend activities to migrate Campus Solutions to production, several tables on the Mainframe will be changed to read-only.  The preliminary time frame will begin at 6:00 pm, Friday, August 1.  The tables impacted are Biographic/Demographic data for students, faculty and staff.  Data in these tables will be viewable, but will not be able to be updated during this timeframe.  It is anticipated that the tables will be changed back to full access by noon on Saturday August 2. 

The Mainframe tables that will be changed to read-only are:

SIS.TADDR

SIS.TDEMO

SIS.TETHNIC_TRACKING

SIS.TGRACERT

SIS.TNAMES

UNV.TSSNUID

The Mainframe applications that will be impacted by this change are:

Additional Housing Maintenance

Address Maintenance

Admission Application

APRS Alternative Program Records System

Auxiliary Credit Maintenance

Course Registration Maintenance

Degree Audit Catalog/GE Maintenance

Demographic Maintenance

FICE Maintenance

Graduation Application

Graduation Application Maintenance

Health History Maintenance

Honors Maintenance

Housing Residency Maintenance

International Student Maintenance

LEAP EMPLID Maintenance

Name Maintenance

New Start Maintenance

Non-Monetary Delinquency Maintenance

Oasis Academic Advisement

Parking Charge Maintenance

Preview Maintenance

Probation Maintenance

Second Semester Room Change

Student Catalog and General Education Maintenance

Student Term Additional Maintenance

Transcript Hold Maintenance

Transcript Maintenance

UID Assignment

UID-SSN Maintenance

Other key applications impacted by this change are: 

iPeople – None of the employee Biographic updates will be reflected on Saturday. All updates will continue Sunday August 3rd.

My Illinois State – None of the employee or staff biographic modules will function.

Welcome to ISU – No new signups or updates of application to Welcome2ISU.

Communications will be sent as soon as the Mainframe tables are changed to full access.  Every effort will be made to minimize the time needed to have the tables in a read-only mode.  

Upcoming System Alert

System Alert

ReggieNet Maintenance

ReggieNet maintenance has been scheduled for Wednesday, August 13th from 12:00 AM to 11:59 PM in order to upgrade the system.  The outage will last most of the day but full performance is expected to be restored before 11:59 PM that evening.

Show Technical Information

Technical Information

Reggienet down for maintenance Wednesday, August 13th

The Production Reggienet system is scheduled to be down for maintenance on Wednesday, August 13th at 12:00 AM to 11:59 PM(CST) .  The Reggienet system will be down as we upgrade the system to version 2.9.4.  This outage is expected to last most of day and we plan on bringing the system up before 11:59 pm that evening after an all clear is posted.

For more information on this Reggienet upgrade please go to: https://support.anisakai.com/entries/59486557-ANI-Sakai-CLE-2-9-4-Maintenance-Release-Notes

Expired Alerts

Expired System Alert

System Alert

Exchange Maintenance

The Exchange system will be restarted at 4:00am on July 22nd for scheduled maintenance.  During the restart users may be prompted for their password.

Show Technical Information

Technical Information

The Exchange system will be restarted at 4:00am on July 22nd for scheduled maintenance.  During the restart users may be prompted for their password.