Current Alerts

No Alerts

No alerts have been reported at this time

If you are experiencing problems, you can contact the Technology Support Center in one of the following ways:

Upcoming Alerts

Upcoming System Alert

System Alert

IBM Cognos Maintenance

Due to the maintenance in Cognos you may experience degraded performance on Monday, December 12th from 6:00 am until 10:00 am.  No outage is expected.  Anyone attempting to access this service during the maintenance period may notice intermittent connectivity issues but should be able to reconnect and continue.   
Upcoming System Alert

System Alert

Milner Library MySQL Database and Website Maintenance Maintenance

The Milner Library MySQL Database Server will be undergoing planned maintenance between 8:00 a.m. and 4:00 p.m. Monday, December 19.

The following web services on the Milner Library website will be unavailable during this maintenance:

The following catalog materials, internal library applications, and databases will also be unavailable during this maintenance:

  • Teaching Materials Center catalog pictures
  • Legacy eReserve system
  • Music Reserves Statistics
  • Shelving Statistics Database
  • Vivo Database
  • North Storage Database
  • Coral Databases
  • Suma Databases
  • Omeka Databases
  • Drupal Databases
Upcoming System Alert

System Alert

CAS-IT Services Maintenance

The College of Arts & Sciences I.T. (CAS-IT) is planning for a special maintenance window where all of our services will be unavailable.  The special maintenance window will begin on Wednesday, December 21st, at 8 a.m. and is anticipated to end at approximately 5 p.m. on Friday, December 23rd.  

The following services will not be available during this time:

  • CAS-IT network shares including Casfiles Private Drive (R:), Casfiles01 Departmental File Shares (S:), Cas-ProjShare for temporary projects, Instructor folders, Public folders, hand-in folder, Vidette Files, and others
  • Printing to CAS network printers and print management with PaperCut
  • License servers for MATLAB, ArcGIS, Maple, Intergraph, GE Healthcare, Flexnet, Texas Instruments, Harris Geospatial, EViews, Excelis, Bruker Top Spin
  • CAS-IT hosted websites including department websites, CAS URG system, CAS Budget system, CAS WordPress, Mind Project, WZND, TV10, Water Research, etc.
  • All other CAS-IT hosted servers or services including PSC Observation System, Noah, CAS-IT remote application server, Inception, etc
  • Select Survey at Survey.Lilt.Ilstu.edu, but not other addresses
  • Faculty/Staff/GA computers (These computers may restart as a result of centrally pushed updates)

Digital Measures Activity Insight will not be impacted by this planned maintenance and faculty may still enter teaching, research, and service information.  This direct link to the logon page will be required though; http://www.digitalmeasures.com/login/ilstu/faculty.  

About.IllinoisState.edu, OU Campus department websites, Office 365, or other University-wide services will not be impacted by this maintenance. 

If you experience trouble with these CAS-IT supported services after this special maintenance window, please attempt to restart your computer and if the problem persists, please report the issue by visiting http://ithelp.illinoisstate.edu/ or by calling 438-HELP.

Upcoming System Alert

System Alert

Select Survey Maintenance

Select Survey at http://survey.lilt.ilstu.edu will undergo system maintenance beginning Wednesday, December 21st, at 8 a.m. and is anticipated to end at approximately 5 p.m. on Friday, December 23rd.  During this time, Select Survey at http://survey.lilt.ilstu.edu will be completely unavailable.  Select Survey at any other address is not impacted by this maintenance.

If you experience trouble with these CAS-IT supported services after this special maintenance window, please attempt to restart your computer and if the problem persists, please report the issue by visiting http://ithelp.illinoisstate.edu/ or by calling 438-HELP.

Upcoming System Alert

System Alert

Milner Library Web Services Maintenance

Milner Library servers will undergo planned maintenance between 8:00 a.m. and 2:00 p.m. Monday, January 9th.

 

The following library services will be unavailable during this maintenance:

 

  • Music Reserves MP3 Streaming

Expired Alerts

Expired System Alert

System Alert

SendTo Maintenance

This maintenance has been completed and service is available.

Show Technical Information

Technical Information

This maintenance is being performed to address issues that can cause a file upload to fail mid-upload.

Expired System Alert

System Alert

ISU Ethics Training Outage

Access to the ISU Ethics Training website has been restored.  Users should now be able to log into the website, as the vendor has resolved the issue.