Current Alerts

System Alert

System Alert

VMware Management Server Maintenance

Maintenance for the VMware management servers has been scheduled for Friday, October 31, 2014 from 7:00 am until 11:00 am.  During this time virtual servers will not be impacted but system administrators will be unable to access their VM servers by way of the vSphere Client or vSphere Web Client.

If VM server access is required for an emergency, during the maintenance window, please contact the Technology Support Center.

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Technical Information

On Friday 10/31/2014 7:00AM-11:00AM, systems administrators will be upgrading the VMware management servers.  Virtual servers will not be impacted, but administrators will not be able to access their VM consoles via the vSphere Client or vSphere Web Client.  During the outage, if you need access to a VM console for an emergency, please submit at HIGH urgency ticket and assign it to the ION Tech Design team.

System Alert

System Alert

Reggienet via My.IllinoisState.edu Outage

Reggienet is currently inaccessible through the My.IllinoisState.edu web portal. System administrators are aware and working towards a resolution.

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Technical Information

The Regginet Page on MyIllinoisState is currently is down and there is an unplanned outage.

 

During this period of time there is no service.

 

MyIllinoisState and AT Apps Admins are aware of the issue and currently working on a resolution.

Phishing Alert

Phishing Alert

Phishing: New Message from your Faculty

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

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Phishing Alert

Phishing Alert

Phishing: Webmail Verification Notice#

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Account Authentication: Dear Outlook Account User,

This message is from Outlook user care messaging center to all employee and student, to all Outlook account owners. We are currently upgrading our data base servers and e-mail account center. We are deleting all compromised account during the last academic break.

You will have to Authenticate your Outlook Account to prevent a permanent closure of this email address/web-mail account.

To Authentication CLICK HERE

Successfully authenticated addresses will be automatically notified via inbox.

Warning!!! Account owners who do not authenticate their account after receiving this update will have his or her account terminated . We are committed to protecting your privacy. Your sensitive details will not be shared with any third party.

MICROSOFT CARE CENTER HELP DESK
Microsoft Corporation, One Microsoft Way,
Redmond, WA 98052-6399, USA © 2014 Microsoft Corporation. All rights reserved.

Upcoming Alerts

Upcoming System Alert

System Alert

Compellent Storage Maintenance

Maintenance has been scheduled for the Compellent storage environments on Monday, November 10, 2014 from 9:00 am until 5:00 pm.  During this maintenance no interruption or degradation of the service is expected but there may be periods of reduced redundancy during that time.

Services, which rely on this storage are:

  • Reggienet
  • Campus E-mail
  • Oracle database environments:
    • ATORAPSFTDG01 (CS Active Dataguard Server)
    • ATORAEDWE01
    • ATORAEDWE01-D
    • ATORAEDWE01-T
    • ATORAHCM01-T
    • ATORAIAM01
    • ATORAIAM01-T
    • ATORASES01-T
  • VMware Servers

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Technical Information

On November 10, 9:00AM-5:00PM, systems administrators will be performing maintenance on Compellent storage environments to add additional capacity.  During this maintenance, no interruption or degradation of the service is expected but there may be periods of reduced redundancy throughout the day.

The services that rely on this storage are:

  • ReggieNet
  • Campus Email
  • Oracle database environments:
    • ATORAPSFTDG01 (CS Active Dataguard Server)
    • ATORAEDWE01
    • ATORAEDWE01-D
    • ATORAEDWE01-T
    • ATORAHCM01-T
    • ATORAIAM01
    • ATORAIAM01-T
    • ATORASES01-T
  • VMware Servers (All of them)

Again, there’s no planned interruption to service.

Expired Alerts

Expired System Alert

System Alert

Sharepoint Maintenance

Maintenance has been scheduled for SharePoint on Thursday, October 30, 2014 from 10:00 pm to 10:30 pm.  During this time SharePoint performance may be degraded.

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Technical Information

Scheduled Maintenance Planned for SharePoint
Service May be degraded during this time
Thursday October 30 2014 10:00pm to 10:30pm