Current Alerts

Phishing Alert

Phishing Alert

Phishing: Update your account To avoid service interruption.

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Dear Illinois State University email account users, this urgent update is from administrator server office. We have been monitoring your email account through our server's log file and have noticed that this account is been accessed from different distinct location and also been used to send out spam messages as against our policy, for security purpose we will be shutting down this Account unless you click link below in order to re-validate your mailbox for verification,If unable to click the link, you are advised to copy and paste it in a new browser.

Phishing Alert

Phishing Alert

Phishing: This Mail is from Administrator help desk

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Dear Illinois State University email account users, this urgent update is from administrator server office. We have been monitoring your email account through our server's log file and have noticed that this account is been accessed from different distinct location and also been used to send out spam messages as against our policy, for security purpose we will be shutting down this Account unless you click link below in order to re-validate your mailbox for verification,If unable to click the link, you are advised to copy and paste it in a new browser.

Click==> http://tinyurl.com/mcodqod

Thank you for using our email. Mail System Administrator
Copyright © 2015 email account upgrade.

Upcoming Alerts

Upcoming System Alert

System Alert

Mainframe Outage

 

The mainframe will be undergoing an outage, Sunday, February 1st, from 4:00 a.m. - 5:00 a.m (CT).

During that time the following services will be unavailable:

  • CICS
  • TSO
  • Welcome2ISU Online Admission Application and Housing/Dining
  • Cardinal Court and Off Campus Meal Plan Purchase
  • Housing Personal Profile
  • Housing Contract Renewal
  • Housing New Student Room Selection
  • My.IllinoisState.edu
  • Most Financial Aid channels
  • Most Student Accounts channels
  • Clinical Experience Teacher Education PBA Requirements channel
  • Many Academics channels (Registration, Class Schedule, Progress Toward My Degree, etc)

 

Show Technical Information

Technical Information

 

The mainframe will be undergoing an outage, Sunday, February 1st, from 4:00 a.m. - 5:00 a.m (CT).

During that time the following services will be unavailable:

  • CICS
  • TSO
  • Welcome2ISU Online Admission Application and Housing/Dining
  • Cardinal Court and Off Campus Meal Plan Purchase
  • Housing Personal Profile
  • Housing Contract Renewal
  • Housing New Student Room Selection
  • My.IllinoisState.edu
  • Most Financial Aid channels
  • Most Student Accounts channels
  • Clinical Experience Teacher Education PBA Requirements channel
  • Many Academics channels (Registration, Class Schedule, Progress Toward My Degree, etc)

 

Upcoming System Alert

System Alert

Student Information Systems (Campus Solutions) Maintenance

Student Information Systems (Campus Solutions) will be undergoing maintenance on Monday February 2nd from 3:00 am to 7:00 am. The system will be inaccessible during this time. Prospects will not be able to apply to the university for Fall 2015 and existing users will not be able to pay their admissions application fee or submit their application.

Show Technical Information

Technical Information

Please post the following tech alert to occur  on Monday February 2nd from 3 AM to 7 AM:     Student Information Systems (Campus Solutions) will be undergoing maintenance and will be unavailable on Monday February 2nd from 3 AM to 7 AM Central Time. During this time, prospects will not be able to apply to the university for fall 2015 and existing users will not be able to pay their admissions application fee or submit their application.   We apologize for the inconvenience.

Expired Alerts

Expired System Alert

System Alert

Contact Center Outage

The Contact Center has been restored and all systems associated with is should be up and running.  If anyone is still experiencing a phone outage please contact the Technology Support Center.

Show Technical Information

Technical Information

Contact Center is currently down.    System Admins are aware of the issue and are working to resolve it.

Expired System Alert

System Alert

College of Business (COB) resource Maintenance

Admins have reported this scheduled maintenance has been completed.

Show Technical Information

Technical Information

College of Business (COB) has scheduled maintenance for several COB resources on Sunday, January 25, 2015, between 10:00 pm and 4:00 am. During this time the following resources will be unavailable:

  • H Drives (COBDATA)
  • R Drives (COBDATA)
  • Thomson/Reuters Baseline
  • COBOL Net Express
  • Palisades Decision Tools (@Risk)
  • COB Download Webpage (download.cob.ilstu.edu)
  • Visio (VM)
  • Project (VM)
  • Development Virtual Desktops (VM)
  • Sandstone Player (VM)
  • Morningstar (VM)
Expired System Alert

System Alert

Compellent Storage Maintenance

The Compellent Storage Maintenance has been completed and all systems associated with the Maintenance should be restored.  If there are still additional issues remain please contact the Technology Support Center.

Show Technical Information

Technical Information

There’s Compellent Storage maintenance scheduled for Monday, January 26, beginning 9AM and completing by 3PM for the Storage Center in Julian Hall.  The maintenance is necessary to replace a failing hardware component.

During the maintenance, no services should be interrupted, but there will be times of reduced redundancy for the following services:

VMware virtual servers running in the following clusters (Almost all AT hosted virtual servers):

  • VMWare AIM BI-ETL-EDW Cluster
  • VMWare General Servers Cluster
  • VMWare UC Cluster

Oracle Database Environments (and the applications that rely on these databases):

  • atoraedw01.at.illinoisstate.edu  (newest EDW Prod)
  • atoraedw01-d.at.illinoisstate.edu (newest EDW Dev)
  • atoraedw01-t.at.illinoisstate.edu (newest EDW Test)
  • atorahcm01-t.at.illinoisstate.edu (iPeople TEST)
  • atoraiam01.at.illinoisstate.edu (IAM Prod)
  • atoraiam01-t.at.illinoisstate.edu (IAM Dev & Test)
  • atorases01-t.at.illinoisstate.edu (iPeople TEST)​

MS SQL Cluster (SYSSRV081)

System and application administrators are being asked to monitor their systems throughout the day and watch for updates to the tech alert for when the maintenance is completed.  Please contact Kevin McMahon with any questions or concerns.