Current Alerts

No Alerts

No alerts have been reported at this time

If you are experiencing problems, you can contact the University Computer Help Desk in one of the following ways:

Upcoming Alerts

Upcoming System Alert

System Alert

AIG Rightfax Planned Outage

A planned outage of the AIG software is scheduled for Thursday, August 28 and Friday, August 29 from 1:00 - 4:00PM. This outage is necessary to test the RightFax integration with Datatel and AIG.

If you experience problems with AIG after the outage has completed, please contact your local tech support.

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Technical Information

A planned outage of the AIG software is scheduled for Thursday, August 28 and Friday, August 29 from 1:00 - 4:00PM. This outage is necessary to test the RightFax integration with Datatel and AIG. 

If you experience problems with AIG after the outage has completed, please contact your local tech support.

Upcoming System Alert

System Alert

College of Business Computer Maintenance

College of Business (COB) has scheduled computer maintenance for Sunday, August 31, 2014 at 3:00 am.  During this maintenance COB computers will automatically restart.  It is recommended that COB faculty and staff save all work and log off before leaving work on Friday, August 29th.  Failure to do so could result in data loss.

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Technical Information

There will be a systems update installed on all College of Business computers on 8/31/14 at 3am. An automatic reboot of College of Business machines will occur at this time. Faculty/Staff computers that have any open files at this time may occur data loss. Please close all of your files and log off your computer before this time. Thank You.

Upcoming System Alert

System Alert

Mainframe Outage

The mainframe will be undergoing an outage, Sunday, August 31st, from 4:00 a.m. - 5:00 a.m.

During that time the following services will be unavailable:

  • CICS
  • TSO
  • Welcome2ISU Online Admission Application and Housing/Dining
  • Cardinal Court and Off Campus Meal Plan Purchase
  • Housing Personal Profile
  • Housing Contract Renewal
  • Housing New Student Room Selection
  • My.IllinoisState.edu
  • Most Financial Aid channels
  • Most Student Accounts channels
  • Clinical Experience Teacher Education PBA Requirements channel
  • Many Academics channels (Registration, Class Schedule, Progress Toward My Degree, etc)

Show Technical Information

Technical Information

The mainframe will be undergoing an outage, Sunday, August 31st, from 4:00 a.m. - 5:00 a.m.  This outage is for regularly scheduled maintenance.

During that time the following services will be unavailable:
CICS
TSO
Welcome2ISU Online Admission Application and Housing/Dining
Cardinal Court and Off Campus Meal Plan Purchase
Housing Personal Profile
Housing Contract Renewal
Housing New Student Room Selection
My.IllinoisState.edu:
Most Financial Aid channels
Most Student Accounts channels
Clinical Experience Teacher Education PBA Requirements channel
Many Academics channels (Registration, Class Schedule, Progress Toward My Degree, etc)

Expired Alerts

Expired System Alert

System Alert

State Farm Hall of Business (SFHB) Instructional Console Outage

The State Farm Hall of Business will experience a brief power outage to its instructional consoles and projectors at 9:00 PM on August 26th, 2014 due to electrical work.  All other power and systems should be unaffected.

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Technical Information

The State Farm Hall of Business will experience a brief power outage to its instructional consoles and projectors at 9PM on August 26th, 2014 due to electrical work.  All other power and systems should be unaffected.

Expired System Alert

System Alert

Exchange Server Maintenance

Administrators have scheduled a restart of the campus Exchange system for Tuesday, August 26, 2014 between the hours of 4 am and 5 am.  Some mail clients may need to reconnect after the restart has completed.

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Technical Information

AT Staff will restart an Exchange mail server tomorrow during the maintenance period. Some clients may need to reconnect in the morning.