Current Alerts

Virus Alert

Virus Alert

Cryptowall 3.0

An e-mail was received by a member of Illinois State University that pointed to a voicemail WAV file which contains a malware variant known as Cryptowall. This malware is a type of ransomware that searches for and encrypts personal data, attached drive data, and network shared files. Once this information is encrypted a message is displayed demanding money for the decryption key. The contents of the e-mail are below.

You received a voice mail : VOICE388-786-8599.wav (27 KB)
Caller--Id: 388-786-8599
Message--Id: 0QA5DH
Email--Id: ULID@ilstu.edu

Download and extract to listen the message.

We have uploaded voicemail report.
please use the following link to download your file:
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Download voice mail
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Technical Information

You received a voice mail : VOICE388-786-8599.wav (27 KB) 
Caller--Id: 388-786-8599 
Message--Id: 0QA5DH 
Email--Id: ULID@ilstu.edu

Download and extract to listen the message. 

We have uploaded voicemail report.
please use the following link to download your file: 
--- 
Download voice mail 
--- 

System Alert

System Alert

ImageNow Maintenance

ImageNow has been taken down for unexpected maintenance.  An update will be sent as soon as there is a resolution.

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Technical Information

ImageNow has been taken down for unexpected maintenance.  An update will be sent as soon as there is a resolution.

Latest Update

Maintenance has been completed and ImageNow is back online.

Phishing Alert

Phishing Alert

Phishing: IT's Help Desk

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Dear Account User

Your password will expire in Few days time, kindly click on the IT'S Help Desk to update your old password and automatically upgrade to the latest e-mail Outlook Web Apps 2015.

If the password is not updated today, your account will be suspended in less than 12 hours

Administrator Help Desk
Connected with Microsoft Exchange
© 2015 Microsoft Corporation. All rights reserved

Upcoming Alerts

Upcoming System Alert

System Alert

TN3270 Mainframe Access Maintenance

All TN3270 access to the mainframe will undergo a minor outage, Friday, March 6, from 6:00 a.m. - 6:05 a.m. (CT).

This outage will only impact the TELNET (QWS3270) service, which is used to access CICS screens and TSO.

This will not impact DB2 availability via QMF for Windows, ODBC, or Microsoft Access.

Show Technical Information

Technical Information

All TN3270 access to the mainframe will undergo a minor outage, Friday, March 6, from 6:00 a.m. - 6:05 a.m. (CT).

This outage is necessary to finalize mainframe SSL Certificate changes.

This outage will only impact the TELNET (QWS3270) service, which is used to access CICS screens and TSO.

This will not impact DB2 availability via QMF for Windows, ODBC, or Microsoft Access.

Upcoming System Alert

System Alert

University Enterprise Service Bus Maintenance

The University Enterprise Service Bus will be undergoing maintenance tomorrow, March 6, 2015  from 10:30AM until 11:30AM.  During this time it is not anticipated that there will be any service interruptions.

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Technical Information

The University Enterprise Service Bus will be undergoing maintenance tomorrow, March 6, 2015  from 10:30AM until 11:30AM.  During this time it is not anticipated that there will be any service interruptions.

Upcoming System Alert

System Alert

CAS-IT Systems Maintenance

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Upcoming System Alert

System Alert

CAS-IT Systems Maintenance

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Expired Alerts

Expired System Alert

System Alert

Off-Campus Phone Outage Outage

Administrators have reported that this outage has been resolved. 

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Technical Information

Off-campus calls are currently unavailable. Campus phones cannot call off-campus phone numbers, and vice versa. The administrators are aware of the issue and working towards a resolution.