Current Alerts

System Alert

System Alert

Oracle Identity Manager and Account Self Service Performance Degraded

Oracle Identity Manager (OIM) and Account Self Service performance is currently degraded. System Administrators are investigating.  

  • New logins created through Account Self Service may experience delays in logging in and applying at Go.IllinoiSstate.edu.  
  • Password changes may be delayed longer than usual in being applied to ISU services. 

Show Technical Information

Technical Information

Oracle Identity Manager (OIM) and Account Self Service performance is currently degraded. System Administrators are investigating.  

  • New logins created through Account Self Service may experience delays in logging in and applying at Go.IllinoiSstate.edu.  
  • Password changes may be delayed longer than usual in being applied to ISU services. 

Latest Update

The performance degradation for Oracle Identity Manager and Account Self Service has been resolved. All operations are performing as expected. If you have any further questions, please contact the TSC.

Phishing Alert

Phishing Alert

Phishing: UPDATE YOUR EMAIL PASSWORD!!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

 

Your mailbox is almost full

1.76GB                               2GB

Current size                  Maximum size

 

  Your e -mail account password expires 2 Days from now, A New Password update is required,Log on and follow the instructions to update your password & also Increase your mailbox quota size automatically by updating your password, Clicking on UPDATE​​ and filling-out the necessary requirements to automatically increase your mailbox quota size.

 

 

 

IMPORTANT NOTEYou won't be able to send and receive mail messages at 1.95GB .

 

 

ICTS help desk

ADMIN TEAM2

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Upcoming Alerts

Upcoming System Alert

System Alert

CAS-IT Systems Maintenance

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Show Technical Information

Technical Information

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Upcoming System Alert

System Alert

CAS-IT Systems Maintenance

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Show Technical Information

Technical Information

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Upcoming System Alert

System Alert

CAS-IT Systems Maintenance

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Show Technical Information

Technical Information

CAS-IT strives to keep all of our services up-to-date and free of any disruptions or downtime. To facilitate this, we plan to use this time to perform regular maintenance.

The CAS Maintenance Window will begin on the 2nd Friday of each month at 7 p.m. (Friday) – and end at 7 a.m. (Saturday). Planned outages will not be scheduled during the first week, last week, finals week, or the time between finals week and the time grade submission are due during the Spring or Fall semester.

The following services could be affected:

  • Casfiles​ Private Drive (R:), Casfiles01 Departmental Shared Drive (S:), and other file shares
  • CAS-IT hosted websites
  • Any CAS-IT hosted server
  • Faculty/Staff computers (These computers may restart as a result of centrally pushed updates)

We recommend that all Faculty and Staff computers are logged off, yet remain powered on, when not in use to help facilitate with windows updates. If you continue to experience issues after this window please submit a help request at https://about.illinoisstate.edu/casit/. Thank you.

Expired Alerts

Expired System Alert

System Alert

ReggieNet Outage

Applications Administrators have restored service to ReggieNet and continue to monitor the environment.

Show Technical Information

Technical Information

Support Administrators are still working to identify the root cause of the outage, but have identified several potential sources of the impact. Support has temporarily disabled the My.Illinoisstate web services connected to ReggieNet as a troubleshooting step and impact prevention measure. As a result, class lists will be unavailable in My.Illinoisstate at this time, but can be viewed through ReggieNet without issue.

Expired System Alert

System Alert

ReggieNet Outage

Reggienet service has been restored.

However we are still reviewing the data on the changes with our support vendors. 

At this time we expect we may still encounter periods of instability as we investigate options for a permanent solution.

Future maintenance/outages are possible which will be announced to tech alert site as necessary. 

Show Technical Information

Technical Information

Reggienet is currently experiencing an unexpected outage.   Application administrators are currently working to restore service.