Illinois State Tech Alerts

Campus Network Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 08, 2025 - 08:00 CDT
Scheduled - Campus network maintenance during the scheduled time frame will result in the following impacts.

On campus- The following services will be intermittently available from on campus:
• O365
• Canvas
• Zoom
• iPeople/HCM
• Internet Access
• Phone service/calls to and from campus

Off campus - The following services will be intermittently available from off campus:
• VPN
• iPeople/HCM
• Course Finder and Internal Apps (Apply to Major/Minor)
• Access to internally hosted campus resources
• Phone service/calls to campus

Remote Offices -
The following remote offices will have no connectivity for the duration of the maintenance window
• University Farm at Lexington, IL
• Uptown Station Art Galleries
• Warehouse 1 and 2
• Ewing Manor
• 604 N Adelaide
• AB1
• Speech & Hearing Clinic at the ARC
• DCFS Child Protection Training Academy
• Horticulture Center

The following remote offices will experience intermittent connectivity for the duration of the maintenance window.
• WGLT offices at Bradley University
• Springfield College of Nursing
• Eastland Mall Art Studios

Start Time - Sunday, June 8, 8:00 AM

End Time - Sunday, June 8, 11:00 AM

Workarounds - No workarounds will be available.
Jun 8, 2025 08:00-11:00 CDT
CommVault Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2025 - 10:15 CDT
Scheduled - Commvault Backup and Recovery operations will be unavailable during the following maintenance window:

Start Time - Wednesday, June 4, 8:00 AM

End Time - Monday, June 9, 8:00 PM

Workarounds - No workarounds will be available.
Jun 5, 2025 10:15 - Jun 10, 2025 22:15 CDT
Campus Solutions ? Operational
Canvas ? Operational
Cherwell ITSM ? Operational
Cognos Reporting ? Operational
Credit Card Payment Processing ? Operational
Help.IllinoisState.edu ? Operational
Housing and Dining Portal ? Operational
iPeople ? Operational
My.IllinoisState.edu ? Operational
Network Connectivity ? Under Maintenance
Network Drives & File Storage ? Operational
Microsoft 365 (Email, OneDrive, & Other Apps) ? Operational
Phishing Notifications ? Operational
Redbird Card ? Operational
Telephone and Voice ? Operational
ULID Account Management ? Operational
uPrint Student Printing ? Operational
Other IT Services ? Under Maintenance
IT Unit Notifications ? Operational
College of Applied Science and Technology Operational
College of Arts and Sciences Operational
College of Business Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Daily Vidette Building Network Maintenance Jun 8, 2025 19:00-21:00 CDT

Students, faculty, and staff will be unable to access campus network resources at the Daily Vidette Building during the maintenance window. Impacted services include:

• Campus Wired Network
• Campus Wireless Network
• VOIP Phone Service

Start Time - Sunday, June 8, 7:00 PM

End Time - Sunday, June 8, 9:00 PM

Workarounds - No workarounds will be available.
Posted on Jun 03, 2025 - 11:04 CDT

Carter Harris Physical Plant, Trade Shops, & Grounds Campus Services Building Network Maintenance Jun 9, 2025 15:30-18:30 CDT

Carter Harris Physical Plant, Trade Shops, & Grounds Campus Services Building Network Maintenance

Network Maintenance is scheduled for the Carter Harris Physical Plant, Trade Shops, & Grounds Campus Services Building on Monday, June 9th. Wi-Fi will be unavailable from 3:30 PM – 4:30 PM. All network services (wired, Wi-Fi, VoIP) will be unavailable from 4:30 PM – 6:30 PM.

Wi-Fi Maintenance
Start Time - Monday, June 9, 3:30 PM

End Time - Monday, June 9, 4:30 PM

Workarounds - No workarounds will be available.

All Network Maintenance
Start Time - Monday, June 9, 4:30 PM

End Time - Monday, June 9, 6:30 PM

Workarounds - No workarounds will be available.
Posted on Jun 06, 2025 - 14:06 CDT
Jun 8, 2025

Unresolved incident: Campus Network Maintenance.

Jun 7, 2025
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 17:00 CDT
Scheduled - Users won't be able to log in during the maintenance window and will be disconnected.

Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Friday, June 6, 5:00 PM

End Time - Saturday, June 7, 12:00 PM

Workarounds - No workarounds will be available.
May 23, 15:53 CDT
Jun 6, 2025
Point and Click Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 CDT
Scheduled - The Point and Click system, including the patient portal, will undergo maintenance and may be unavailable or in a degraded state during portions of the maintenance window.

Start Time - Thursday, June 5, 6:00 PM

End Time - Friday, June 6, 9:00 AM

Workarounds - No workarounds will be available.
Jun 4, 14:09 CDT
Jun 5, 2025
Bowling and Billiards Center Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 10:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:30 CDT
Scheduled - Wi-Fi connectivity will be unavailable during the following maintenance window for the Bowling and Billiards Center. Wired connectivity and VOIP phones will be unaffected by this maintenance.

Start Time - Thursday, June 5, 8:30 AM

End Time - Thursday, June 5, 10:30 AM

Workarounds - No workarounds will be available.
Jun 3, 11:03 CDT
Jun 4, 2025
CommVault Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:00 CDT
Scheduled - Commvault Backup and Recovery operations will be unavailable during the following maintenance window:

Start Time - Wednesday, June 4, 8:00 AM

End Time - Wednesday, June 4, 8:00 PM

Workarounds - No workarounds will be available.
May 28, 15:44 CDT
Jun 3, 2025
ScreenConnect Maintenance
Completed - The scheduled maintenance has been completed.
Jun 3, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 CDT
Scheduled - ScreenConnect will be unavailable during the following maintenance window:

Start Time - Tuesday, June 3, 6:00 PM

End Time - Tuesday, June 3, 7:00 PM

Workarounds - No workarounds will be available.
Jun 3, 14:53 CDT
Resolved - Cherwell ITSM Unable to Send or Receive Email
Resolved - The Cherwell impact has been resolved, and emails are being sent and received by the system as expected.

Start Time - Tuesday, June 3, 12:25 PM

End Time - Tuesday, June 3, 1:14 PM
Jun 3, 13:19 CDT
Investigating - Emails sent to create or update customer tickets are currently not being sent or received by the system. Administrators are aware and looking to resolve the issue.

Start Time - Tuesday, June 3, 12:25 PM

Workarounds - No workarounds are currently available.
Jun 3, 13:04 CDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025
Campus Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 17:00 CDT
Scheduled - During the maintenance window, Campus Solutions will be unavailable, including lookups such as My.IllinoisState.edu and the ISU phone app.

Start Time - Friday, May 30, 5:00 PM

End Time - Sunday, June 1, 12:00 PM

Workarounds - No workarounds will be available.
May 23, 15:53 CDT
May 31, 2025
iPeople Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 CDT
Scheduled - iPeople services will be unavailable during the maintenance window. Users will be disconnected and unable to log in.

Impacted services will include:

• iPeople (HCM.IllinoisState)
• Timesheet Entry
• Employee Self Service

Start Time - Saturday, May 31, 7:00 AM

End Time - Saturday, May 31, 1:00 PM

Workarounds - No workarounds will be available.
May 23, 15:53 CDT
May 30, 2025
Fairchild Hall Network Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 09:00 CDT
Scheduled - Wi-Fi connectivity will be unavailable during the following maintenance window in Fairchild Hall. Wired connectivity and VOIP phones will be unaffected by this maintenance.

Start Time - Friday, May 30, 9:00 AM

End Time - Friday, May 30, 1:00 PM

Workarounds - No workarounds will be available.
May 22, 09:51 CDT
May 29, 2025
Metcalf and Rachel Cooper Network Maintenance
Completed - The scheduled maintenance has been completed.
May 29, 13:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:00 CDT
Scheduled - Wi-Fi connectivity will be unavailable during the following maintenance window for Metcalf and Rachel Cooper buildings. Wired connectivity and VOIP phones will be unaffected by this maintenance.

Start Time - Thursday, May 29, 9:00 AM

End Time - Thursday, May 29, 1:00 PM

Workarounds - No workarounds will be available.
May 22, 09:44 CDT
May 28, 2025
University High School Network Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 16:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 13:00 CDT
Scheduled - Students, faculty, and staff will be unable to access campus network resources at University High School during the maintenance window. Impacted services include:

• Campus Wired Network
• Campus Wireless Network
• VOIP Phone Service

Start Time - Wednesday, May 28, 1:00 PM

End Time - Wednesday, May 28, 4:30 PM

Workarounds - No workarounds will be available.
May 22, 09:51 CDT
CommVault Maintenance
Completed - This maintenance has been rescheduled for Wednesday, June 4th.
May 28, 15:42 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 08:00 CDT
Scheduled - Commvault Backup and Recovery operations will be unavailable during the following maintenance window:

Start Time - Wednesday, May 28th, 8:00 AM

End Time - Wednesday, May 28th, 8:00 PM

Workarounds - No workarounds will be available.
May 22, 13:56 CDT
May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

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