Illinois State Tech Alerts

VPN Outage
Incident Report for Illinois State University
Resolved
Cherwell connectivity has been restored. All other impacts were resolved at 5:35 PM.

Start Time - Tuesday, June 30, 4:55 PM CDT

End Time - Tuesday, June 30, 6:18 PM CDT
Posted Jun 30, 2020 - 18:29 CDT
Update
Update: VPN connectivity has been restored to impacted services with the exception of Cherwell. Administrators are working with the vendor to reset the Cherwell connection.
Posted Jun 30, 2020 - 17:43 CDT
Update
Users who are off campus may be unable to access secure parts of iPeople that require a VPN connection.
Posted Jun 30, 2020 - 17:21 CDT
Identified
Faculty, Staff, and Students may receive an error when attempting to log in to establish a VPN connection or use an application that requires a VPN connection.

Start Time - Tuesday, June 30, 4:55 PM CDT

Workarounds - No workarounds are available at this time.
Posted Jun 30, 2020 - 17:14 CDT
This incident affected: Cherwell ITSM, iPeople, Network Connectivity, and Other IT Services.