Illinois State Tech Alerts

Account Payment Error (Touchnet)
Incident Report for Illinois State University
Resolved
Administrators worked with the vendor to update system configurations and resolve the impact.

Start Time - Friday, July 10, 7:45 PM CDT
End Time - Friday, July 10, 10:30 PM CDT
Posted Jul 10, 2020 - 22:45 CDT
Investigating
Users receive an error when attempting to view the Pay/Review My Account tab under Finances in MY.IllinoisState.edu or when navigating through Campus Solutions.

Start Time - Friday, July 10, 7:45 PM CDT

Workarounds - No workarounds are currently available.
Posted Jul 10, 2020 - 20:41 CDT
This incident affected: Campus Solutions and My.IllinoisState.edu.