Illinois State Tech Alerts

Resolved - Technology Support Center Live Chat Support Unavailable
Incident Report for Illinois State University
Resolved
Users attempting to reach a Technology Support Center analyst for assistance via Live Chat Support were unable to do so. Administrators have resolved the issue and Live Chat Support is now available.

Start Time - Saturday, April 4, 10:30 AM CDT
End Time - Saturday, April 4, 11:38 AM CDT

Workarounds - Technology Support Center representatives remained available for assistance via phone/email/web-form support.
Posted Apr 04, 2020 - 11:55 CDT
This incident affected: Help.IllinoisState.edu.
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