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Administrators worked with our vendor and advise that this issue is resolved. Users may now login to the Cherwell desktop and web clients, and well as the ITHelp Customer Portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService).
Start Time - Wednesday, October 21, 11:40 AM CDT End Time - Wednesday, October 21, 12:10 PM CDT
Posted Oct 21, 2020 - 12:17 CDT
Identified
Students, faculty, and staff are currently unable to log into the IT Help portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService). IT staff are currently unable to login to the Cherwell desktop and web clients. Cherwell clients continue to work for those currently logged in.
Start Time - Wednesday, October 21, 11:40 AM CDT
Workarounds - No workarounds are currently available.